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AND WHAT YOU CAN DO
program for Brilliant Digital’s B3D Projector. B3D
Projector is what we call adware – Brilliant Digital’s own
description : "The B3D Projector is a free viewer that plays
the b3d animations created through b3d Exporter and b3d Studio.
Available as a plug-in for Internet Explorer or Netscape
Navigator, or as a self-contained installation for CD
distribution, the b3d Projector plays b3d files streamed over
the Internet or distributed on CD-ROM.... Of course you may
want to get revenue for all that content you’re creating, so
you’ll be pleased to know that the Projector offers many
e-commerce features, including auto-refreshing banner ads,
interstitial ads, and an optional end-of-movie HTML page that
can direct traffic back to your web site." Our
translation : a program which you can use to offer your own
software free of charge while obtaining revenue from advertising
through B3D Projector’s ability to display ads.
At the time of writing, 26-May-2002, B3D Projector and other
Brilliant Digital software come embedded in the popular Kazaa
file sharing program, with the worrying following paragraph in
the licensing agreement displayed during the installation :
"You hereby grant (Brilliant) the right to access and use the
unused computing power and storage space on your computer/s
and/or Internet access or bandwidth for the aggregation of
content and use in distributed computing. The user acknowledges
and authorizes this use without the right of compensation."
Get rid of any Brilliant Digital software which we have
classified as adware. We are against adware as adware consumes
bandwidth (it significantly reduces the speed at which you
access the Internet or download from the Internet) and most
adware also results in interminable and unbelievably irritating
popup advertisements. Additionally, in the specific case of
Brilliant Digital, their products often do not get de-installed
when you de-install the software that originally installed
them. Download SpyBot Search & Destroy from our
Downloads library to get rid of B3D Projector. Note
that doing so may incapacitate the program that originally
installed B3D Projector. If that program is Kazaa, then you
will find a good alternative in WinMX also available from our
Now Core Service. Core background
service installed by the NTI Backup Now backup software.
This service is the program which actually backs up or
restores your data when you instruct the main Backup Now
to perform a data backup/restore.
NTI Backup Now more often than not comes
pre-installed on retail PCs and laptops (e.g. Acer laptops)
rather than as a deliberate online purchase. Nevertheless,
it is a very good backup program if you do not have an
alternative way of backing up your data – in fact it is
excellent program with a beautifully simple and logical
interface. It enables the user to backup to CDs, DVDs, via
FTP to a website, to a network drive, or to external USB
devices, such as USB hard disks or USB flash memory. You
can also create an emergency Recovery CD/DVD to use should
your laptop crash.
Note, however, that if you backup anything with NTI
Backup Now then you will need the NTI Backup Now
program to restore that data.
Down to end-user requirements.
In short, if you never use the NTI Backup Now
software, disable this background service by changing its
Startup Mode to Disabled on the
Services tab of The
If you do use NTI Backup Now but do not have
scheduled backups set up, then you should change the
Startup Mode of this program to Manual so that
it only gets started on days that you actually perform
This program normally uses 7Mb to 9Mb of memory.
BackWeb started life as
push technology software which enabled you to subscribe to
various information channels of your choice so that your
selected information channels would pop up on your screen with
the latest world news, entertainment news, etc…, whatever you
might have chosen You can configure the original BackWeb to
download the news for later viewing, to display the news as
desktop background, ticker, or popup window.
This did not take off as well as expected and, crucially, it was
also not paying for itself. As a result BackWeb quickly went
into other markets, two of them significant ones. (1)
Advertising adware where websites, ISPs, or software
manufacturers include BackWeb on their site, in their ISP
software, or in their software and, whenever you connect to the
Internet, BackWeb also connects to retrieve advertisements which
are then displayed on your screen or in your browser. (2)
BackWeb is also routinely installed on new PCs by specific
computer manufacturers with the aim being that BackWeb will
automatically check for vital updates to the PC’s setup whenever
the end-user connects to the web. Such manufacturers include
Compaq, Hewlett-Packard, LogiTech, Kodak, although some or all
of these may have stopped this practice at the time of writing
of this entry (April 2002).
Unless you are using BackWeb for news content, we strongly
recommend de-installing it. It is often a serious resource hog,
in most cases it is also advertising adware, it slows down your
Internet connection, unacceptably if you connect by modem, and
it has the potential for sending out information from your PC.
De-install via the "Add/Remove Program" icon in the Control
Panel, or disable with The
Main executable task of the
Bargain Buddy advertising software (adware) from Exact
Advertising (Exact Advertising started as the advertising sales
division of Net2Phone Inc till it was spun off in a management
buyout). Bargain Buddy is software which, based on your
Internet browsing habits, generates popup advertisements
whenever you browse the web – it gets installed mostly as part
of other products such as Net2Phone (no, surely not!), some
versions of the LimeWire file sharing software, some versions of
the email alert program from www.mail.com, and other
If like us you do not like popup ads, de-install Bargain Buddy
from the "Add/Remove Programs" icon in the Control Panel
(if it shows up in there). Next, run Spybot Search & Destroy
which you can find in our
This task seems
to have appeared on the scene in June 2003. It is installed in
the folder structure created by the remote dialup software from
the PeoplePC ISP, so we can safely assume that it gets
installed when you install the PeoplePC software. While we are
not yet sure as to what this task does, what we have observed is
as follows : if we tell the end-user to disable it on the
Startups tab of The
Ultimate Troubleshooter, the endless popup advertisements that the end-user was
complaining about, disappear for good. If the end-user
re‑enables BARTSHEL, they come back ! We leave you to put 2
and 2 together .......
In addition to the popup ads, some versions of BARTSHEL also
generate scripting error and other crashes in Internet Explorer
on some PCs – even more reasons to avoid this task ! What you
do next depends on your version of BARTSHEL. Try first
disabling it on the Startups tab of The
Ultimate Troubleshooter. If you do not find BARTSHEL in The
Ultimate Troubleshooter, then rename BARTSHEL.EXE to
BARTSHEL.EXE.RENAMED ! You can do a search for it but,
typically, it will be located in either
“C:\Program Files\ISP40\bin” or in
“C:\Program Files\ISP50\bin”. In our experience
disabling BARTSHEL usually does not cause any problems
with the PeoplePC connection. That said, if this solution
gives you problems with your PeoplePC connection, then
simply re‑enable BARTSHEL. If you are a technically advanced
user, then try re-creating your PeoplePC connection manually
rather than with the PeoplePC CD and see if you can connect
(British Broadcasting Corporation – BBC)
Floating horizontal News
Toolbar from The BBC, the UK broadcasting service. If you have
a permanent connection to the Internet, it flashes news
headlines throughout the day – clicking on a particular headline
opens your Internet browser onto the corresponding news page on
the BBC website.
Down to end-user preference.
Device Driver & Manager. Task which is
spawned by the Blackberry Communications Manager background
task and whose role is to “drive” your Blackberry phone as
requested by the Blackberry Communications Manager.
Leave alone. This task will automatically
terminate itself when the Blackberry Communications manager
no longer needs to “drive” your phone. This task normally
uses 1Mb to 7Mb of memory.
You have the
W32.Beagle.A@mm / I-Worm.Bagle / W32/Bagle@MM / Win32.Bagle.A
This is a startup item
rather than a background task (it starts with Windows, does its
job, then terminates). As yet we do not know what this startup
We always disable this item with The
Ultimate Troubleshooter and have never
noticed any problems caused by doing so !
Broadcom Modem Messaging.
Background task installed with the drivers for "BCM V.90
Modems". Broadcom modems are OEM modems which other companies
put their names to (e.g. "Gateway").
Broadcom modems are almost always 100% software controlled
modems. Thus, while we are not totally sure about the role of
BCMDMMSG, it is highly likely that this background task is
essential to the proper functioning of your modem – leave alone.
Wireless Tray Task seen on many laptops whose inbuilt
wireless network adapter is made by Broadcom. This program has
the dual role of enabling you to configure your wireless
connections when you double-click on it, but, more importantly,
it usually also supports a Wireless ON/OFF button or
function key somewhere on the laptop where you can hit the key
or button to physically turn your wireless adapter ON or OFF (it
is good added security to turn wireless OFF when you do not need
it; also, some business users sometimes connect to a variety of
networks, sometimes wirelessly and sometimes by network cable,
and when connecting by network cable it is sometimes necessary
to disable wireless in order to ensure that the laptop is
definitely using the network cable and not the wireless
Regardless of the version of Windows you are
running, this program is essential. If you have
Windows 98/ME/2000/XP-SP1 you will need this icon to easily
configure your wireless adapter and connect to new wireless
networks straight from the System Tray. If you have
Windows XP-SP2 or 2003 then the configuration icons of XP
SP2/2003 are more user‑friendly than this icon, but,
nevertheless, as per the other operating systems you will still
need to leave this program running so that you can use the
key/button on your laptop to turn wireless ON or OFF when
Modem Messaging Applet. Background task installed by the
drivers for Broadcom’s range of v92 soft modems. Broadcom
modems are OEM modems which other companies put their names to
Recommendation : Essential to the
proper functioning of your modem – Leave alone.
Outlook Express Server. Virus scanning
background program which is part of your BitDefender
AntiVirus program and which scans Outlook Express
emails for viruses.
An essential service of your BitDefender
antivirus program – Leave alone.
Backup Exec Agent Browser
Service, part of Veritas’ Backup Exec for Windows Servers backup
software – this service runs on Windows NT4/2000/2003 servers.
This service allows the Backup Exec Engine, the service that
actually does the backing up, to discover Backup Exec Agents
that are available on the network (ie: on end-user workstations)
and which might want to interact with Backup Exec on the server
(to submit a workstation backup, to view the logs of server
This service is only needed if you want to allow interaction
between some workstations and the Backup Exec process on your
Backup Exec Job Engine
service, part of Veritas Backup Exec for Windows Servers backup
software – this service runs on Windows NT4/2000/2003 servers.
This is the service that actually performs the backing up of
data to tape – it runs the defined backup jobs.
Essential – Leave alone. Note : there is often a more recent
full install version of the Backup Exec software for your
Windows server on the Veritas website, plus patches too. Thus,
if you experience problems with BENGINE.EXE, check the Veritas
website for updates.
Backup Exec Naming Service,
part of Veritas Backup Exec for Windows Servers backup software
– this service runs on Windows NT4/2000/2003 servers. This
service maintains a list of all Backup Exec fileservers on your
This service is needed irrespective of whether you have just the
one server running Backup Exec, or you have multiple servers
each running Backup Exec – Leave alone.
Remote Agent Accelerator. Service
installed by the Symantec Backup Exec backup software and
whose dual role is to backup remote computers and compress
the data received from the remote computers.
Down to end-user requirements. If Backup
Exec on this PC or Server is not configured to backup remote
PCs or servers, then you do not need to have this service
running at every Windows boot-up – disable it by settings
its Startup Mode to Manual on the
Services tab of The
This service uses between 8Mb and 15Mb of memory.
Backup Exec Server service,
part of Veritas Backup Exec for Windows Servers backup software
– this service runs on Windows NT4/2000/2003 servers. This
service implements backup job schedules, Backup Exec
configuration changes, and it maintains job histories, and
services the Backup Exec Management SDK.
Absolutely essential – Leave alone.
Billminder task automatically installed by default in the
Startup folder. It reminds the user, on Windows boot-up, of
impending bills to pay, impending inputs (e.g. salary), and any
other impending financial events the user might have set up in
Entirely down to end-user preference – some users like to be
reminded of such things whenever they turn their PC on (in which
case keeping BILLMIND in the Startup folder is necessary), while
others prefer to be reminded only when they open Quicken,
through the Quicken Reminder window. This task can be disabled
either within Quicken or with The
This is the
Microsoft Bing Search Bar introduced by the Microsoft
Bing Team in April 2012.
While it is supposedly an optional download, many users are
in fact picking it up accidentally as part of Windows
The Microsoft Bing Team’s own description of this :
“From the beginning, Bing has been a place for
exploration. The Bing homepage images aspire to spark your
curiosity giving you something to talk about and connect
with. Over the years, many of you have requested a simple
way to enjoy these images as your Windows desktop
background. With today’s release of Bing Desktop, we’re
introducing an easy way to do just that.
Bing Desktop marries the beauty of Bing’s daily homepage
with a quick and convenient search interface so you don’t
have to open your browser to start a search session. Every
day, your Windows Desktop Background will automatically
refresh to a high resolution version of the day’s home page,
drawn from the images we use around the world.
If you prefer, you can dock the search box to the top of
screen and it will slide up out of view until you hover and
click at top of screen. Just use the settings icon to pin to
top of screen. We’d love your feedback on this experimental
OK – some of you might agree with this blog that the
“Laziness of this Bing Desktop app is silly”.
Alternatively you could read about our Worldwide Printer
Either way this is down to end-user preference. When making
your decision you might be interested to know that in the
two weeks since its first introduction on 24‑Apr-2012, we
have seen this toolbar use anything from 17Mb to a
staggering 62Mb of memory for what is just ...... a toolbar
! Since this toolbar also comes with its own backrground
Updater Service which itself uses anything from 5Mb to 36Mb
of memory you have right there a toolbar which could be
using up to 100Mb of your system’s memory. Hmmmmm.
You can disable the Bing Desktop toolbar from
starting up on the Startups tab of The
or you can uninstall it through TUT’s Tools \
Add/Remove Programs menu option.
Bing Service. Background task
introduced in late 2015 which seems to be more about some of
Microsoft’s services based around BING than about BING
Desktop itself, such as automatic translation in Skype,
So far, at the time of writing, 16-Jan-2016, we have seen
this task installed by Skype updates, or pre-installed on
Down to end-user requirements.
This task is most definitely not needed for by Bing
Desktop. It is also not needed for standard Skype use (ie.
without automated translation into another language).
In our case, as we have so far not been able to find exactly
what it is used for, we disable it and we have not noted any
adverse effect as regards either the use of Skype or the use
of Bing Desktop. You can disable it on the Startups
tab of The
This background task normally uses 4Mb to 14Mb of memory
and, occasionally, up to 12% of CPU time on some PCs.
(BroadJump Inc, now Motive)
Client Foundation from BroadJump.com, now Motive. After reading the
description of this product on the BroadJump website, it is
clear that some of the functions of this software are what we
call adware (software which collects information on your
Internet activity and sends it to your ISP so that your ISP can
serve you advertisements related to the type of sites you
visit). This program typically gets installed when you install
software from the Comcast ISP (which took over @Home and
MediaOne), although at the time of writing, 31-Mar-2003, Comcast
is not the only ISP which uses BroadJump’s software (Southwestern
Bell DSL, BellSouth, Charter).
We are against this type of spyware/adware software, as you
know. Additionally CFD creates conflicts on Windows XP which
result in users experiencing problems or lack of Internet access
when logging off and logging back on as a different user. Again
on XP, CFD has been seen to slowly but surely gobble up
resources and memory, ending up running at 95% of CPU resources
and an impossibly slow PC. You’ve guessed it : de-install "Broadjump
Client Foundation" through "Add/Remove Programs" in the
Control Panel, and/or disable BJCFD, or its newer incarnation,
CFD, with The
Ultimate Troubleshooter. Those users who have done so have reported
no ill-effects whatsoever. You can also run Ad-Aware or Spybot
Search & Destroy who will both rid your PC of the Broadjump
My Printer System Tray icon.
System Tray icon which enables the user to open the
Canon My Printer software which gets installed by the
Drivers CD of many Canon printers. Through that System Tray
icon you can access printer settings (media type, layout,
photo effects, set ting up of profiles), printer status, and
Down to end-user preferences. You do not
need this task to be running for your Canon printer to work
perfectly, so it is really down to your own personal
preference as to whether you want this running in the System
Tray or not. This task normally uses between 3Mb and 6Mb
of memory. You can disable it on the Startups tab
You have the Veritas Backup
Exec program open on-screen. On a standalone PC this will be
the program which you use to backup your PC. On a network
fileserver, this will be the Administrator program which enables
the network administrator to set up backup jobs, view the
history and logs, prepare media, etc.., with the actual backing
up of the data being performed by BENGINE.EXE.
Task which is dropped
onto your PC when you run the free “hidden pornography”
scanner from PuritySCAN.com. This file is found in a
folder called “PSD Tools”. At the time of writing,
9‑May‑2004, PuritySCAN.com purports to scan your PC for hidden
pornography and help you remove it. For a start, at the time of
writing, 9‑May‑2004, the scan for pornographic content is a
total scam and downright dangerous. The scan will
reports files like ASSETS.GIF and ASSETS.EXE
as files containing pornographic material because, wait for it,
because ..... the names of the files contain the word “ass”.
Shocking, shocking, shocking. If we had gone ahead and
“cleaned” our test hard drive of the reported files, we
would have lost “ASSETS.GIF” which is a graphic file that is
part of Microsoft Office 2000, and we would have lost
“ASSETS.EXE” which is asset management software !! And it gets
worse : STRIPED.GIF will also have been deleted because the
filename has the letters “strip”, and, unbelievably,
SUNBANNA.GIF will have been deleted because the filename
contains the letters .......... “Anna” ! There are no words to
describe a scam like this one.
It gets worse still : what this software also does do is drop this file together
with a second one onto your PC (The
Ultimate Troubleshooter will also highlight the
second file), sets both up as startup entries, and the PC then
gets inundated with popup advertisements and also experiences
serious Internet browsing performance issues. As much as it
irritates us to be, to be fair there is a license agreement
which states, amongst other things, that you agree to receive
advertising : “By installing PurityScan you understand and
agree that PurityScan will make the following changes to your
Internet Browser: Several PROMOTIONAL CONSOLES (daughter
console/interstitial) may be launched for the duration of time
you spend online. These consoles may continue to be launched as
long as you have PurityScan installed on your machine.
PurityScan does not monitor the activities or collect
information from users once they have left PurityScan. By
downloading PurityScan, you understand that these changes cannot
be reversed without running the removal executable of PurityScan.
If you try to change the items above manually, your changes will
be lost when you reboot or turn off your computer.”.
This is nightmarish
adware posing as a free service to the Internet community – the
publishers know full well that 90% of users never read License
Agreements and that they will therefore get conned into running
a not only useless but dangerous scan, and they will also get
infected with adware (advertising software) ! Since its
introduction in 2002 this task not only constantly changes name,
to evade detection, but it has also appeared in
the Task List of users who have never accessed PuritySCAN.com,
so we suspect that ClickSpring have an Affiliates programme
which allows unscrupulous websites to co‑brand the PuritySCAN
program so they can lure users into running scans of their PCs
while at the same time dropping onto those PCs this task which
will continually pull up popup advertisements about their
products ! Through investigation and talking to infected
users, we even have strong circumstantial evidence that this
task is obtained, of all places, on pornographic websites which
provide a free “tool to erase all traces of the user’s visit
to those sites” !!
Finally, we have also
noticed that all users who had this task and who did not have
adequate antivirus protection, were all infected with
the Badtrans virus – we are not yet sure of the reason
for this strange coincidence.
Get rid of this task immediately.
1) Terminate BLENGINE
(or its equivalent) on the Tasks tab of The
2) Terminate the second task which The Ultimate Troubleshooter
will have also identified as being ClickSpring software.
3) Switch to the Startups tab and note the location of
the BLENGINE.EXE file (or its equivalent) and of the
other task identified by The Ultimate Troubleshooter as being
4) Search and Delete both files from your hard disk.
your hard disk for a file called PURITYSCAN.EXE. If you
find it, delete it.
6) Delete both ClickSpring entries from the Startups
tab of The Ultimate Troubleshooter.
7) Finally, make sure you have a reputable antivirus product,
manually update it fully, then reboot your PC into Safe Mode and
run a full virus scan of your PC.
You have the
Scroll. Background task which is installed by the drivers for
the Kensington ValuMouse range of mice and which handles the
This software is only necessary under Windows 95 which does not
have support for scroll buttons/wheels. As we have not had
reports of problems with BMOUSE, it is up to you as to whether
you decide to keep it or de-install the mouse software.
Bytemobile Web Configuration Service,
also called the Bytemobile Optimization Client. Service
installed by the drivers of many wireless cellular modems (e.g.
Cingular, CYNET, Sierra Wireless, Novatel, etc...). Cellular
modems (also called cell modems) are modems which allow the user
to access the Internet over a mobile network. The modem
typically has its own SIM card and comes in USB form or PCMCIA
card for use with laptops.
This service implements web acceleration by caching web pages so
that your Internet browsing is faster (Internet Caching is the
process of preloading web pages which are thought to be those
you might want to read next – this is usually done by loading in
the background the pages which correspond to the links on the
page you are currently on).
Down to end-user requirements. If you no longer
use your cellular modem then remove the Bytemobile software, and
the drivers for the cell modem, through the “Add/Remove
Programs” icon in the Control Panel. Alternatively
change the Startup Mode of this service to Manual
or Disabled on the Services tab of The
If, on the other hand, you do use your cellular modem, then keep
this service as it significantly accelerates the use of web
Note 1 : This service does
NOT improve the performance of your connection when you use
the cellular connection to connect to a remote PC or remote
network – this service enhances solely web browsing. That said,
as it uses very little memory, it is still worth keeping for as
long as you keep using your cell modem, just in case you might
need to do the occasional web browsing some day.
Note 2 : At the time of writing, 12-May-2007, some
versions of this service have in the past caused adverse effects
on some PCs, including freezing and blue screens. Therefore, if
you experience strange problems on your PC which you have not
been able to solve, try installing the very latest version of
the drivers for your cellular modem.
Note 3 : Users of the SeaMonkey or FireFox web browsers
may not notice any improvements from this service as those web
browsers already have first class background web caching of
Anti-Malware Kernel Monitor. Core kernel
service of the Comodo Software BOCLEAN
anti-malware software which monitors for rootkit viruses and
This is the core service of your BOCLEAN
anti-malware program which protects you in real-time against
permanently destructive rootkit threats – Leave alone
therefore. This background service normally uses between
2Mb to 16Mb of memory.
(University of California)
client. BOINC stands for
Berkeley Open Infrastructure for Network Computing.
This particular program is spawned by the BOINC Manager
program (BOINCMgr.exe) and is needed for BOINC to work
fully and properly.
Wireless Hotspot Detection app. Boingo
is a wireless hotspot provider with thousands of wireless
hotspots around the World, particularly in the US & Canada,
and in Europe.
Licensing Service. Service installed
when you install game software from Boonty Games.
This service is installed with a Startup Mode of
Manual. When you start your Boonty Games game
program, it in turn starts this service which checks whether
you have a valid license installed on your PC. This
anti-piracy protection program keeps running until you close
your Boonty Games game.
Essential for the proper functioning of your
Boonty Games game. It will refuse to run if you stop this
service – Leave alone therefore.
If, however, you no longer use any Boonty Games software,
then you can either uninstall this service from
“Add/Remove Programs” or you can set its Startup
Mode to Disabled on the The
AntiVirus Boot Warning. This program is installed as a startup
item when you install Norton AntiVirus, and also sometimes when
you do a LiveUpdate which updates Norton AntiVirus significantly
enough that a reboot is needed to complete the installation. We
believe its purpose to be to warn the end-user that he must
reboot his PC before using Norton AntiVirus in those cases when
a reboot did not happen with the result that Norton AntiVirus
did not fully complete its installation or software updating.
Start Norton AntiVirus from
“Start \ Programs \ Norton AntiVirus”. If Norton AntiVirus
comes up without problems, then delete this entry from the
Startups tab of The
Ultimate Troubleshooter – it was left behind by
mistake and is no longer needed now that Norton AntiVirus is
fully installed and opens without error messages.
Microsoft TV Viewer Post
Setup program. We have at this stage no idea as to what this
program actually does.
If you never use Microsoft TV disable this program with The
Bison USB PC
Camera Uninstallation !!! Are you as
surprised as we are ??? Sometimes the way manufacturers
design software simply leaves us stunned. At the time of
writing, 8-Aug-2007, this program is found as a startup item
on laptops fitted with inbuilt webcams – in our case we
found it on Acer laptops. There is no purpose to this
program. It starts at every Windows boot-up but does not
have an icon in the System Tray and you get no access
whatsoever to a screen – in other words, as a user you can’t
do anything with it. Additionally, when the program starts
at Windows boot‑up it uses as much as 30Mb of memory before
eventually settling down to 2Mb or 3Mb of memory. Lastly,
terminating this program does not prevent the laptop’s
webcam from working. This is as useless a program as we’ve
seen and it boggles the mind what the programmers were
thinking of in even inventing it !
Disable on the Startups tab of The Ultimate Troubleshooter.
Component of Network
Associates’ Total Virus Defense Network Suite, Management
Edition. Total Virus Defense will also be known to some as a
Dr Solomon product, which it was till Network Associates
acquired Dr Solomon. BRAD32 runs on the workstations and
executes requests sent from the network fileserver – these
requests will mainly be to install virus updates, product
updates, or to run virus scans. BRAD32 is a nightmare. In
fact, in our experience most Dr Solomon products produced around
the time that Dr Solomon were acquired by Network Associates,
either side of the acquisition date, have proved to be full of
problems (yet we used to swear by Dr Solomon before then!). In
the case of BRAD32 the problems range from 100% CPU utilization,
intolerable delays in opening files on the fileserver, or
unbelievable performance problems when running programs which
open many files, whether these files are local or not (such as
temporary work files, etc..). Network Associates produced
Management Edition 2.0 after its acquisition of Dr Solomon whose
last version was 1.5. Version 2.5 was then introduced which no
longer used BRAD32.
In our experience most users running BRAD32 will experience very
significant performance gains by getting rid of it. However, if
you are a network administrator and you want to retain control
over the antivirus implementation in your organisation, then our
advice is to upgrade to a current version of Management Edition
whenever you can afford it. Getting rid of BRAD32 depends on
how it is implemented – if you are an end-user, liaise with your
network administrator as BRAD32 may be run by system policies (POLEDIT).
If BRAD32 is not run by system policies, then you can disable it
Scan, Copy & Fax Control Center. System Tray
program installed by the drivers for Brother MFC Multi‑Function
printers (Printer/Scanner/Photocopier/Fax) which enables the
user to perform scanning, faxing, and copying functions directly
from their PC. This program enables you to do more things than
you can do from the printer’s own Control Pad. Typically you
can scan directly to file, scan to email, scan to fax (if you
have a fax modem in your PC or if your Brother Multi‑Function
printer has faxing capabilities), scan to Word Processor via OCR
conversion, manage photocopying jobs, or fax from your PC.
Down to end-user preference. This program uses
8Mb of memory when idle. If you only very rarely perform any of
the above functions, then you may want to save memory and
disable it on the Startups tab of The
Ultimate Troubleshooter – You can always start it from
“Start \ Programs”.
Print job customizing
applet which gets installed with most of the post-2000 printer
drivers. In the more up-to-date versions of those printer
drivers, this little program sits in the tray and enables you to
specify special print job instructions, such as printing 2, 4,
8, or 16 pages in contact-sheet manner onto the one page,
printing double-sided, printing on special paper, etc..
A brilliant and very useful little utility in most
environments. Leave untouched unless you work with Citrix as we
have had reports that, under Citrix, it interferes with the way
in which Citrix handles print jobs.
Printer as Default Printer startup task.
This startup task re‑sets your Brother Multi‑Function printer as
your default Windows printer at every Windows boot‑up.
Down to end-user preference. If you have just
the one printer, your Brother Multi‑Function, printer, then this
task is harmless. If you have more than one printer connected
to your PC and your Brother Multi‑Function printer is the
printer you use most of the time, then this task will be useful
in ensuring that on every Windows boot-up your Brother
multi‑function printer is guaranteed to be your default
printer. If, however, you have more than one printer but you
like your usual default printer to be one of the other printers,
then disable this task on the Startups tab of The
Printer Status Monitor. System Tray icon
which helps the user monitor the status of his/her Brother
printer(s). Through this icon the user can monitor the
progress of print jobs, investigate printing problems,
investigate print quality errors, check the amount of
ink/toner left, check for software updates, etc..
Additionally, when you print, this icon gives you feedback
about the progress of your print job (useful in the case of
long print jobs), whether it ran into difficulties, and why
(e.g. out of paper, out of toner, etc…).
Down to end-user
requirements and experience.
In principle the popups telling you that the printer is
running out of ink or toner, or that it has run out of
paper, etc…, are incredibly useful compared to not running
this program and finding that you do not quite know why your
printer is not printing.
However : in
our experience, with some versions of this program, having
this icon running in the System Tray can result, if your
printer is connected via USB to your PC, in totally
unacceptable delays when you double-click on documents
before the document/spreadsheet/other-type-of-document
actually opens, up to 5 to 15 seconds delays at times –
Unacceptable ! The first workaround is to first check
if there is a newer version of the drivers for your printer
to see if that solves the problem. If it does not then,
unfortunately, your only option is to disable this icon on
the Startups tab of The
This program normally uses 4Mb to 23Mb of memory.
Print Status Window. Startup background
task installed by the drivers for your Brother printer and
which shows up in the System Tray as a printer icon. You
can double‑click on the icon to check the level of your ink
cartridges (or toner) and to see what the printer is
currently doing (idle, printing, scanning). The printer
status window also pops up when you print, showing you the
progress of your print job.
Down to end-user
preference. This task is not necessary for your printer to
work - you can disable it on the Startups tab of
Note : this process can on some PCs cause annoying
sporadic delays of 5 to 10 seconds in Microsoft Office
programs (Word, Outlook, PowerPoint, Excel), as well as
errors when you are trying to shut your PC down where it
tells you that this task needs to be closed first. If you
have this problem first go into the Properties of
your Brother printer in the Printers Control Panel, choose
the Advanced tab and if you find that your Brother
printer is set to “Print directly to printer”, then
set it to “Spool print documents” and reboot
– this can often cure the problem straight away. If it does
not, then first check for updated drivers on our
Drivers page and, if
that still does not help, then disable this task on the
Startups tab and work without the Status Monitor.
This task normally uses 4Mb to 19Mb of memory.
Application. Program which runs
in the System Tray and which enables you to make use of all
the features provided by BT Cloud.
BT Cloud is a service similar to Dropbox,
iCloudDrive, or Box.com, where :
a) You can store your files in the cloud and have them
available on all your computer devices, be it your
PC/laptop, or smartphone and tablet
(BT Cloud Sync).
b) You can keep your files on your PC/Laptop but have them
backed up automatically to your BT Cloud account whenever
they change (BT Cloud Auto Backup).
c) You can share via Facebook, email, or Twitter, files
and folders in your BT Cloud Sync area.
The BT Cloud service is actually run by F-Secure,
the Finnish antivirus and Internet Security giant.
Down to end-user requirements.
If you do not use BT Cloud and only installed it
accidentally as part of your signup to BT Broadband, then
simply disable this program on the The
otherwise leave it running.
Do not uninstall BT Cloud if you have been
using the BT Cloud Sync feature, because with that
part of the service your files are stored only in the
cloud, not on your PC. Transfer all your files from BT
Cloud Sync to your PC/laptop before ever uninstalling BT
The BT Cloud app normally uses anything from 99Mb to 145Mb
Tray Monitor. System Tray icon installed
when you install the Backup4All backup
software. This System Tray icon has the dual function of
enabling the user to open the main Backup4All user
interface directly from the System Tray, and of displaying
popups (if enabled) detailing the progress, start, and
completion status of backup jobs. In addition to the
popups, which can be disabled, this icon also changes its
appearance to indicate that a backup job is in progress, or
that a job has completed, etc...
Down to end-user preference.
Backup4All will run perfectly well without this
icon. Although in our view it uses a lot more memory than
it really should, in our case we like to keep this icon
running. If you do not want it running, you can disable it
on the Startups tab of The
This program normally uses 45Mb to 60Mb of memory.
Bluetooth Stack COM Server. Background COM server task that is
essential to the proper running of the other programs within
Widcomm’s Bluetooth software, such as BTTRAY and BTWDINS – it
provides those tasks with support functions.
Essential for the proper running of your
Bluetooth software – Leave alone. Note, however, that the early
versions of this software (2003/4) were causing some PCs to
crash with a reboot needed. If this is your experience then
Drivers pages for updated drivers (note that
Widcomm is now part of Broadcom).
Widcomm’s Bluetooth Tray
Application. Widcomm’s Bluetooth for Windows software, BTW,
comes bundled with many Bluetooth devices, e.g. TDK Bluetooth
PCMCIA cards, Epox motherboards with embedded Bluetooth
connectivity, etc. BTTRAY is the actual user interface of the
software, and it sits in the System Tray where it enables the
user to discover/detect and connect nearby Bluetooth devices.
You can also configure security and every single feature of the
Bluetooth software through this icon.
There is no "Exit" option for this icon, and the reason is that
the System Tray is the only place where the software runs from.
So, if you are using Bluetooth devices on a regular basis, leave
this task alone – if you want to disable it, however, you can do
that through The
Browser Event component of
the Backdoor.Autoupder virus.
Immediately update your antivirus software and then run a full
virus scan on your PC.
All of the tasks below, and many more, although not detailed on this page, are explained in full in The Ultimate Troubleshooter.
The Ultimate Troubleshooter (TUT), has the full database in a remarkably easy and pleasing interface which makes the process of fine tuning your PC, or troubleshooting your computer's problems, a snip. Get it here.
B9.exe, Babylon.exe, Backup4all.exe,
BackWeb-1940576.exe, Compaq Connections.exe,
BacsTray.exe, BAExecutorWinApp.exe, BAgent.exe, Batmgr.exe,
Bawindo.exe, BBC_Alerts.exe, BBC iPlayer
Desktop.exe, BCD2000.exe, BCMSQLStartupSvc.exe,
BCMWLTRY.exe, BCU.exe, BCUService.exe,
Bcvsrv32.exe, BDAgent.exe, BDESVC service, BDMCon.exe,
Bdnagent.exe, Bdnews.exe, Bdss.exe,
BDSwitch.exe, BDTUpdateService.exe, BearShare.exe,
Belkinwcui.exe, BePCSC.exe, Besch.exe, Better
Memory Meter.exe, Bgsvc.exe, Bgsvcgen.exe,
BingDesktopUpdater.exe, BitLocker Service, Bittorrent.exe, Wscript.exe
Bkupinstall.vbs, Bkupnow.exe, BkupTray.exe,
Bkzbra.exe, Blade.exe, Bldbubg.exe, Bling.exe,
BLive.exe, Bluefrog.exe, BlueSpaceNE.exe,
BMan1.exe, Bmctl.exe, BO1HEL~1.exe,
BO1Helper.exe, BOC425.exe, BOC426.exe,
BOC427.exe, BOINC.exe, BOINCMgr.exe,
BOINCTray.exe, RUNDLL32.exe boln.dll, Bolivar20.exe,
Bonusprint_Photoservice.exe, BoostSpeed.exe, Bpool.exe,
BrccMCtl.exe, Bridge.exe, Brinstck.exe, BrkrSvc.exe, BrMfcMon.exe, BrMfcWnd.exe, BrMfimon.exe, Brmfrmps.exe, Brmfrsmg.exe,
Brnipmon.exe, BrokerInfrastructure, Bronstab.exe,
Browser Service, BRPJP04a.exe, BRSS01A.exe, BRSVC01A.exe, BSAtomic.exe,
BSecAMX.exe, BSecTray.exe, bService.exe,
BTDevMgr.exe, BTHelpNotifier.exe, RUNDLL32.EXE, Bthprops.cpl,
BTPlayerCtrl.exe, Btwdins.exe, BullGuard.exe, BullGuardUpdate.exe
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