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The Windows startups, Windows Processes, and Windows Services below are only a subset of the massive database used by our  The Ultimate Troubleshooter  product.  Try it out — it's simpler than searching these pages.



Task List





(ULead Systems)

ULead Photo Express Calendar Checker (versions 2 & 3).  This tray icon gets installed when you install the ULead Photo Express software which comes with many scanners.  Ulead’s own description of the Calendar Checker :  “If you create multiple Weekly/Monthly/Yearly calendars to be your wallpaper, Photo Express will replace the wallpaper automatically. Thus there is a calendar checker in Photo Express 2.0/3.0, which checks the dates of the system, and you don’t need to change the wallpaper manually.”.

Recommendation : 
An interesting feature in theory, not so good in practice.  CALCHECK often comes up with errors at boot-up under Windows 2000/XP, particularly XP.  Additionally, it is responsible for very slow boot-up times as it checks whether the wallpaper needs to be switched.  We strongly recommend not using this feature of ULead Photo Express and deleting this entry with  The Ultimate Troubleshooter.




Lenovo Camera Mute Control Service.  Background service found on Lenovo ThinkPad laptops and whose role is to support the camera ON/OFF button (or FN function key) for the integrated webcam.

Recommendation :
A very useful background service which enables the user to quickly turn the webcam on or off – Leave alone therefore.



(Computer Associates)

Computer Associates Personal Firewall.  This is the core firewall engine of your Computer Associates Internet Security which protects you against Internet threats.

Recommendation :
Leave alone.

Capfax CapFax.exe

(BVRP Software)
Fax Driver background task installed by BVRP’s Phone Tools and Classic Phone Tools software suites which come bundled with many fax modems. Often found on Gateway PCs.

Recommendation :
Essential if you fax from your PC, otherwise you can disable it with  The Ultimate Troubleshooter.  Note :  there have been problems with CAPFAX – if you experience problems, try downloading some of the patches that have been issued by BVRP Software (you will find BVRP on our Drivers page).
Captainhook CaptainHook.exe

Part of Novell Secure Login v3.x.  At this stage we are not yet sure of its exact role.

Recommendation :
Essential to the proper functioning of Novell Secure Login – Leave alone.
Carpserv CArpServ.exe

Task installed by the drivers for certain types of 56K HSF SoftK56modems based on the Conexant 11252 chipset.  It can be found on many Gateway PCs.

Recommendation :
We are not sure as to what this task does, so can only recommend to leave it alone.  That said, this startup item will sometimes open up a DOS Windows on startup after a PC has been upgraded to Windows 2000 or XP, or Windows updates were performed.  When this happens, de-installing and re-installing the modem seems to solve the problem.




Symantec’s Common Client Application for Norton AntiVirus 2003/4/5, Norton Personal Firewall 2003/4/5, and Norton Internet Security 2003/4/5.  This task is, effectively, the “master” task in these products as its role is to call the different program features of the above products.  For example, if Auto-Protect and E-mail Scanning are enabled, then  CCAPP  makes sure that those programs are running.  If  CCAPP  is disabled, then Auto-Protect and Email Scanning will not run.

Recommendation :
Leave well alone – this task is crucial to the proper working of your Norton 2003/4/5 security product.  We recommend, however, that you do a manual  LiveUpdate  every so often in order to pick up software updates (and not just virus definitions updates) as this task has had a few irritating bugs in the past.



(ATI Technologies)

ATI Catalyst Control Centre.  The ATI Catalyst Control Center is a program through which you can fine tune and customize different display features of your ATI graphics card, or overclock it, or set up programmable function keys which will implement specific settings, as well as also being able to create various profiles for various usage requirements (e.g. to suit the different requirements of various games).

Recommendation : 
Down to end-user preference and requirements.  First, your graphics card will work without problems  if this task is not running.  Secondly, the ATI Catalyst Control Center is used primarily by gamers, by dual-display or rotated‑display users,  and, occasionally, by graphics designers when calibrating their monitors.  Most other types of users do not need it and do not use it.  If you are in the latter category, on some PCs you can disable this task on the  Startups   tab of  The Ultimate Troubleshooter,  or, alternatively, you can right-click the icon in the System Tray and configure the Catalyst Control Centre not to start up at Windows boot-up.

Note :   At the time of writing, 21-Apr-2007, on Windows Vista the ATI Catalyst Control Center has a tendency to crash if you have User Account Control enabled – to cure the problem disable Vista’s User Account Control  (check the Vista library of our Libraries section,  www.ATWLIBRARIES.com,  for more details on how to disable UAC).

Ccd CCD.exe

(Broadjump Foundation, now Motive.com)
Broadjump’s CorrectConnect Engine – Broadjump is now "Motive".  Software installed with the DSL (ADSL) Connection Manager of many ISPs, amongst them SBC Global, NTL, Telewest. "CorrectConnect is a software solution that automates common support functions such as monitoring, testing and repairing a subscriber's service, thus greatly reducing the need for live help desk support.  By diminishing the time, cost, and complexity associated with providing technical support, BroadJump's CorrectConnect will help ISPs consistently provide a superior standard of service management to their growing base of subscribers. With this tool, ISPs can also send messages directly to their subscribers notifying them about important network maintenance activities or industry information such as software virus warnings.  This information, in certain situations, can then allow the user to take the appropriate steps to avoid that issue.  These specific customer support functions will help ISPs establish an ongoing relationship with their subscribers and further expand a market advantage.".

Recommendation :
This software is DEFINITELY not needed to have a working DSL connection, but it is usually inextricably linked to the connection manager software that you may have installed from your ISP’s disk.  Thus, in most cases, you cannot de-install this software without adversely affecting your DSL connection manager software.  That said, read about CMANAGER further down this page for more details and to see if you want to do anything about this task.  If you de-install your Connection Manager software, you can then elect to de-install CCD.




Common Client Event Manager Service for Norton AntiVirus, Norton Personal Firewall  and Norton Internet Security.  This task is responsible for keeping track of all events that are occurring within the above products and then writing the details of those events to the Activity Log.  The end-user can view the Activity Log through the Reports section.

Recommendation :
Leave alone – essential to the proper functioning of your Norton security product.

Ccmon CCMON.exe

(Stöhmann E+V GmbH)
CAPI Call Monitor System Tray task that is installed by the drivers for some ISDN modems.  It displays two lights in the System Tray which enable the user to monitor the traffic of data going through the ISDN modem.

Recommendation :
We like it.  It is unobtrusive, does not take much memory, and is a very useful visual confirmation of whether data is going through the modem or not. We recommend you keep it.

Ccproxy  (1)



Common Client Network Proxy Service.  Background task/service (Windows 2000/XP/2003) seemingly introduced by Symantec with the 2004/5 versions of Norton Personal Firewall and Norton Internet Security.  From what we have seen this task seems to be the 2004/2005 version of the  CCPXYSVC  service in the 2003 version of the same products.  It implements the  Content Filtering  features of these products (such as those found in the  Parental Control  section where you can block inappropriate web pages based on specific words and expressions) and also implements domain blocking features  (where you can prevent access to specific websites).

Recommendation :
Essential to the proper functioning of the firewall, so leave it alone.

Ccproxy  (2)



Main component of  CCProxy  the Internet Connection Sharing software from YoungZSoft.  CCProxy enables you to share an Internet connection so that all the PC on a network access the Internet through the PC that is connected to the Internet and which is running CCProxy.  In short CCProxy is an alternative to Microsoft’s Internet Connection Sharing which comes bundled with Windows 98/ME/2000/XP.

Recommendation :

Absolutely essential for the proper working of CCPROXY – Leave alone.




Common Client Windows Account Validation Service.  Task which is part of the Norton 2003/4/5 security products  (AntiVirus, Personal Firewall, Internet Security) and used on Windows 2000/XP/2003.  Although we are not 100% certain, from what we have observed  CCPWDSVC  is used when you configure the Norton Firewall to only allow access to the Internet to specific users.  When that is the case, and when the Norton Firewall has been configured to check a user’s username and password against the ones defined on the Windows PC, then this task is invoked to validate the password entered by the user who is trying to access the Internet.

Recommendation :
Essential – leave alone.




Common Client Proxy Service.  This service is found in Norton Personal Firewall 2003 and Norton Internet Security 2003 under Windows 2000/XP.  It implements the  Content Filtering  features of these products (such as those found in the  Parental Control  section where you can block inappropriate web pages based on specific words and expressions) and also implements domain blocking features  (where you can prevent access to specific websites).

Recommendation :
Essential to the proper functioning of the firewall, so leave it alone.  That said, this task has been shown to be  “not responding”  on some PCs;  when this happens, start any Norton program and do a  manual LiveUpdate  to pick up the latest software updates (as opposed to virus definitions which are the only item “Automatic LiveUpdates” pick up) – this usually solves the problem.




Common Client Registry Integrity Verifier.  This is not a Task List item, it is purely a startup task which, on Windows boot-up, checks the integrity of the Windows Registry entries for Norton AntiVirus 2003/4/5 and Norton Internet Security 2003/4/5 in case they may have been modified by a hacker or a new as yet unknown virus.  Once done, this task terminates.

Recommendation :
Leave alone – essential to the safety of your PC.




Symantec Settings Manager.  Task first introduced in the 2004 edition of Norton’s security products  (AntiVirus, Personal Firewall, Internet Security, Ghost).  We do not yet know what this task actually does.

Recommendation :
Although we do not know the exact role of this task, we do know that many Symantec products do not work if this task is not running.  Therefore leave it alone.

Cd_load CD_Load.exe

(Cydoor Desktop Media)
Ad serving software for the Cydoor "adware".  Cydoor Desktop Media specializes in "delivering targeted banner, button, pop-up, or keyword ads and messages".  It markets itself with software developers who include Cydoor within their software :  this enables them to allow you to use the software free of charge while they get revenue through advertisements displayed either within their software, or while you are browsing the Internet.  Cydoor’s website indicates that products such as Opera, Kazaa, iMesh, and JetAudio use Cydoor.  CD_LOAD, part of the Cydoor software, runs in the background to detect the presence of an Internet connection.  As soon as you are connected to the Internet, it downloads ads for you to view.

Recommendation :
Get rid of it. As always :  by connecting to advertising servers and pulling up advertisements, any adware software slows down your Internet connection.  Additionally no-one likes popups or obtrusive advertising which is what we term products like Cydoor.  Banner advertising or side bar advertising on websites is fine, but ads which pop up in your face as extra windows while you browse are an absolute nightmare in our opinion.  You can get rid of Cydoor with SpyBot Search & Destroy which you will find in our Downloads section.  Note :  Getting rid of Cydoor can often totally disable the product that it came with.  That product may be vital to you, so, as an alternative you may want instead to initially disable Cydoor software with  The Ultimate Troubleshooter  while you ascertain which product it came with.
Cdac11ba Cdac11ba.exe

(C-Dilla, bought by MacroVision)
Background task which is an integral part of MacroVision’s SafeCast copy protection software (software which enables other software manufacturers to protect their products from illegal copying).  SafeCast is used in many products such as Intuit’s TurboTax (from version 2002 onward) and quite a few games.

Recommendation :
Leave alone or you may disable the product that came with it.  Note, however, that if you intend to register via the Internet rather than by phone, and if you have a firewall, you may need to enable CDAC11BA to go through your firewall. We have heard reports that CDAC11BA interferes with the use of CD-Writers but have been unable to confirm them.  Note also :  because SafeCast may be in use in more than one product from the same software manufacturer, in almost all cases de-installing the product that came with SafeCast, will not de-install SafeCast – you have to go and manually de-install it yourself through "Add/Remove Programs" in the Control Panel if you are sure you do not have other products using it (de-install anything called C-Dilla, or SafeCast, or MacroVision SafeCast). Lastly, anti-spyware/adware products, like Spybot Search & Destroy and Ad-Aware, may list the SafeCast software as spyware/adware, so make sure you do not have those anti-spyware products remove SafeCast if you know you have products using it (such as Intuit’s TurboTax).
Cdock CDock.exe

Docking support background task for the Compaq Armada E500 laptop.  This task detects if the laptop is connected to its docking station, and if it is, CDOCK makes certain peripherals available within Windows.

Recommendation :
Essential if you use a docking station, otherwise you can disable it with  The Ultimate Troubleshooter.




You have the   Camera Assistant  currently open or minimized to the System Tray.  You will find this program on many laptops where the integrated webcam is made by Chicony.  For example you will find it on laptops made by Gateway, Toshiba, and Viewsonic amongst others.  Using the Camera Assistant you can adjust brightness, contrast, colour, hue, etc...  You can also take a video of what the laptop screen is pointing to, or you can take pictures.

Recommendation :
Down to end-user preference or requirements.  Although most users are unlikely to be using the Camera Assistant on a daily or even weekly basis (if only because nowadays the  Automatic  setting of most webcams results in a very good picture in almost all prevailing conditions), the fact is that on the very day that you actually need to increase brightness, contrast, or take a video or still picture, etc..., you may not want to spend your time finding this program through  “Start \ All Programs \ Camera Assistant”  as, most likely, you will be at in the middle of a video conference or video call when you urgently need to adjust a setting because the picture is not as good as normal (e.g. dark picture caused by a gloomy overcast rainy day outside).  For this reason, although the Camera Assistant takes up to 42Mb of memory, many users will elect to keep this startup task so that the  Camera Assistant  is available at all times in the System Tray  or through the left edge of the screen.  Your choice.  You can disable this task by disabling the  Camera Assistant TrayBar  startup on the  Sartups  tab of  The Ultimate Troubleshooter.

Cfd CFD.exe

(Broadjump, now Motive)
Application Client Foundation.  This is the newer name for BJCFD written up elsewhere in these pages.

Please refer to BJCFD.

Microsoft Runtime

You have the W32.Randex.BD virus.




Comodo Firewall Pro.  This is the main program of the  Comodo Firewall Pro  which runs in the background and protects your PC against Internet threats.

Recommendation :
This is the main firewall program.  Leave alone therefore.






Toshiba ConfigFree Service.   Service found on Toshiba laptops and which is the core engine of the Toshiba ConfigFree software.  Toshiba ConfigFree is a set of utilities which can help fix networking problems, which allow the user to enable/disable network adapters, which enable you to connect your laptop to a wireless Toshiba Projector (not all versions of ConfigFree), and, most importantly, which allows you to setup network configuration profiles.  Profiles are aimed at laptop users who connect to entirely different [corporate or home] networks during their travels and/or who access the Internet in completely different ways depending on where they are.  With ConfigFree you can set up once and for all a number of different network configuration setups and/or different ways of accessing the Internet and then, through one or two clicks, switch the configuration of your laptop depending on where you are located, thereby doing away with endless and complex reconfigurations of your laptop’s setup.

Recommendation :
Leave alone – Most users will have a use for ConfigFree one day.  Advanced users, however, who feel that they will have no need for ConfigFree, may consider uninstalling it from the  “Add\Remove Programs”  icon in the Control Panel as the ConfigFree related programs together take up to 27Mb of memory.




Toshiba ConfigFree Switch Manager.   Background program started by the Toshiba ConfigFree service and whose role is to manage the switching from one network to another when the user changes network.

Toshiba ConfigFree is a set of utilities which can help fix networking problems, which allow the user to enable/disable network adapters, which enable you to connect your laptop to a wireless Toshiba Projector (not all versions of ConfigFree), and, most importantly, which allows you to setup network configuration profiles.  Profiles are aimed at laptop users who connect to entirely different networks during their travels [corporate; home; wireless hot spots; wireless services in hotels, cafes, or clients; etc].  With ConfigFree you can set up once and for all a number of different network configuration setups and/or different ways of accessing the Internet and then, through one or two clicks, switch the configuration of your laptop depending on where you are located, thereby doing away with endless and complex reconfigurations of your laptop’s setup.

Recommendation :
Leave alone – Most users will have a use for ConfigFree one day.  This program normally uses between 6Mb to 10Mb of memory.




Norton Crash Guard Deluxe.  This program gets installed with Norton Utilities 3.0.

Recommendation : 
Norton Crash Guard is automatically installed with Norton Utilities 3.0 and there is no option not to install it.  If CG16EH causes you a problem, upgrade to the latest version of Norton Utilities.

Cgmenu CGMenu.exe

Norton CrashGuard Monitor.  Norton CrashGuard is a program which was released in the early days of Windows 95 when users first started to experience the wonderful new world of "Blue Screen" crashes (Blue Screen of Death – BSOD), "Illegal Operations", etc...  The idea behind Norton CrashGuard, and umpteenth other programs of the same ilk from other software authors, was that they would watch out for conditions that might lead to crashes and would either prevent crashes or would at the very least enable the end-user to recover "gracefully" from a crash.  Hmmm!  Well, reality caught up and once it became clear that no program can ever successfully always prevent crashes, companies like Symantec withdrew their products from the market – in the case of Symantec CrashGuard was withdrawn in September 2000 when it was no longer included as part of SystemWorks 2001 (the "official line" is probably different to what we say it is!).

Recommendation :
Norton CrashGuard causes more problems than it ever solves or catches – the list :  startup problems, conflicts with installation programs, freezes, general protection faults, and...  increased system crashes (!!!!!!).  Our recommendation to anyone still running Norton CrashGuard is that they should de-install it (or at the very least disable it within the older versions of Norton Utilities or SystemWorks).



See   IWAR.




Part of the Image Capture module of IMSI’s Hijaak series of graphics software.

Recommendation :  
We do not yet know what this program does, so we can only recommend to leave it alone.

Chkfont ChkFont.exe

(Ulead Systems)
Ulead Photo Express 2 Special Edition Check Fonts program.  This background task is installed by the Ulead Photo Express 2 Special Edition CD that comes bundled with many scanners.  In  The Ultimate Troubleshooter  this task has a Win9x/ME display name of "PE2CKFNT SE".

Recommendation :
We have never been able to find out what exactly this task does, and as a result we have always disabled it with  The Ultimate Troubleshooter  (without any adverse effect).




Truly ancient item of networking software which used to come with Microsoft’s LAN Manager 2.x Enhanced Workstation software.

Recommendation :
If you are still running this piece of software, then check with your network manager as you are unlikely to still be on a LAN Manager network in 2002, and the presence of CHKNET.EXE probably means an incorrectly configured network card.  CHKNET.EXE in a Win9x/ME environment can result in serious performance degradation.

Chkras ChkRAS.exe

CHKRAS and ZCAST are two background processes installed by the NetZero software. NetZero is the largest free ISP in the US.  In return for free Internet Access with NetZero, you are required to view advertisements while online.  This is done by means of the NetZero banner advertising window.  CHKRAS and ZCAST ensure that that window is always showing.  If it is not, because you terminated it through terminating CHKRAS, the window is restarted by ZCAST.  CHKRAS also in turn checks that ZCAST is running – if you closed ZCAST, CHKRAS restarts it !

Recommendation :

Interfering with either ZCAST or CHKRAS is in contravention of your agreement with NetZero, so if you want to enjoy free Internet Access through NetZero, you will have to put up with the advertising banner window.
Chotkey CHotKey.exe


(Cherry??? / Chicony???)
Background task and System Tray icon which enables the end-user to program keyboard hotkeys.

Recommendation :
If you have programmed keyboard hotkeys, then you need to keep this task running as it ensures that the hotkeys your programmed, will work.  Otherwise you can disable it with  The Ultimate Troubleshooter.




You have the Google   Chrome   web browser currently opened  (or set as a startup item).

Note :   Chrome will appear on the  Tasks  tab of TUT as many times as you have tabs opened in  Chrome  + 2, which is an absolutely crazy situation.  If you have 20 tabs opened it will appear 22 times on the  Tasks  tab !

Google’s Chrome browser is obviously a mainstream Internet browser these days, possibly the #1 browser, but that does not mean this way of doing things is correct.  This is totally silly.

If you are on a work PC and use the Internet a lot as part of your work, with Chrome open all the time, and you have only 4GB of RAM on your PC, you will experience a PC slowdown as these multiple Chrome processes start literally eating up your available memory but also thrashing your hard disk with cache files which can grow to Gigabytes (yes, you are reading correctly, “Gigabytes”).  Only closing Chrome, and re-opening it, and clearing the cache, brings back normal performance.  If you have 6GB of RAM or more, and at least a fast dual-core PC, then you are alright.

If you want a browser that does not use so much memory, take your pick out of Firefox, Internet Explorer, and SeaMonkey.

Cidaemon CiDaemon.exe

Windows NT4/2000/XP task which is part of the Microsoft Index Server (NT4) or its replacement, the Microsoft Indexing Service (2000/XP).  The Indexing Service is a background process which catalogues files so that you can then do searches for any piece of text across your entire file system, or across a specific range of folders. The Indexing Service works differently on server operating system than it works on desktop operating systems.  On fileservers running Windows NT4/2000-server/XP-server, the Indexing Service, which needs to be set up, configured, and started, is used to construct library catalogues which end-users on the network can then search to find specific documents – in short, it is an Intranet tool. On desktop operating systems (Windows 2000 Professional, Windows XP Home or Professional), the Indexing Service runs by default and simply catalogues in the background all files on your PC so that when you do a "Search for Files or Folders", the results come back much faster as Windows 2000/XP gets its results from the catalogues (indexes) that were built by the Indexing Service rather than through trawling your entire disk for every search you make.

Recommendation :
In most cases you should leave it alone on desktops;  however, there are cases where CIDAEMON runs amok and consumes excessive amounts of memory and CPU and the PC slows down as a result – when that is the case, setting the Indexing Service as a disabled or manual start service in "Services" in the Control Panel (WinNT4) / Administrative Tools (Win2000/XP) should solve your problem.  On fileservers, on the other hand, most problems are resolved with the most recent Support Packs, particularly on NT4 (SP6) and 2000 (SP3).
Cij3p2ps Cij3p2ps.exe

(Compaq from Lexmark)
LXP2PS MFC Application.  This task is installed by the drivers of Lexmark OEM printers re-badged as Compaq printers, such as the Compaq IJ300. While we do not know what this task does, "MFC Application" background tasks tend to be server tasks which provide services to other foreground or background tasks, and which are therefore needed.

Recommendation :
We have only come up against this task once and the printer did not work correctly when we disabled it, exactly as expected given that it is an "MFC Application". We suggest you leave it running.




You have the  W32.Cissi.A@mm  virus.

Cisvc CISvc.exe

Content Index Service first seen in Windows 2000 Server with Microsoft Index Service 3, and then in Windows XP.  CISVC is a safeguard process which monitors the memory consumption of CIDAEMON above.  If CIDAEMON exceeds 40Mb of memory usage, CISVC automatically terminates CIDAEMON and then restarts it.  This mechanism prevents the PC/Server from reaching a low memory situation and a resulting slow down in processing.

Recommendation :

Leave alone.
Cjstcom Cjstcom.exe

Canon Bubble Jet Status Monitor.  From what we can make out this task sits in the background and relays status information between the printer itself and CJSTLST below, but we are not completely sure about that.

Recommendation :
Since we are not certain about the role of this task, our recommendation is to leave it alone.
Cjstlst Cjstlst.exe

Canon Bubble Jet Printer Monitor, installed by the drivers for some of the Canon Bubble Jet printers (BJC600, BJC1000, BJC6200, etc.) and which sits in the System Tray where it enables the user to monitor print jobs, check ink levels, clean print heads, etc...

Recommendation :
Useful as with modern inkjet printers that is often the only way to check ink cartridge levels.




Clam Antivirus Auto-Protect.  Real-time protection program of the  Clam AntiVirus  antivirus program.  This program, which shows as an icon in the System Tray, protects your PC by virus scanning files as you open, save, or download them.

Recommendation :
Essential for the proper protection of your PC with Clam Antivirus – Leave alone therefore.

Note :  on the overwhelming majority of PCs where we have seen it running, this program is actually residual from a time when the PC used to be protected against viruses with Clam Antivirus but is no longer (the user is now using a different antivirus product).  If you fall into this category, then simply disable this program on the  Startups  tab of  The Ultimate Troubleshooter.

ClassicStartMenu  (1)



If the path to this program, as shown in TUT when you double-click on this task, is something like  C:\Program Files\Classic Shell\ClassicStartMenu.exe  then you have IvoSoft’s   Classic Start Menu for Windows 7   running in the background   (or set as a startup item).  IvoSoft’s  Classic Start Menu  restores to Windows 7 the organisation and ease of use of the Windows XP Classic Start Menu, a feature that is crazily missing from Microsoft’s Windows 7  (how 100 programmers and managers at Microsoft thought that storing program shortcuts on the desktop was organized and  efficient  we will never know – thinking up of nonsense like that or of Vista never used to happen before Bill Gates announced his plans to leave!).

Recommendation :

A godsend if you are using Windows 7.   Keep, of course !

This background utility normally uses 2Mb to 4Mb of memory.

ClassicStartMenu   (2)



If the path to this program, as shown in TUT when you double-click on this task, is something like  C:\Program Files\Classic Start Menu\ClassicStartMenu.exe  then you have OrdinarySoft’s   Classic Start Menu for Windows 7   running in the background   (or set as a startup item).  OrdinarySoft’s  Classic Start Menu  restores to Windows 7 the organisation and ease of use of the Windows XP Classic Start Menu, a feature that is crazily missing from Microsoft’s Windows 7  (how 100 programmers and managers at Microsoft thought that storing program shortcuts on the desktop was organized and  efficient  we will never know – thinking up of nonsense like that or of Vista never used to happen before Bill Gates announced his plans to leave!).

Recommendation :
A useful utility if you are using Windows 7.  Not as comprehensive, at the time of writing, 26-Feb-2010, as some of the other ones we have seen, but better than Windows 7’s woeful default intereface.   Down to end-user preference.

This background utility normally uses 28Mb to 32Mb of memory.

Clclean Clclean.0001

(Macrovision Europe)
Adobe Licence Management  task which runs at the same time as licensed Adobe InDesign or Adobe Creative Suite programs (Adobe PhotoShop CS, Adobe InDesign CS, Adobe Illustrator CS, etc…) on Windows 2000/XP/2003 and which enforces the protection of Adobe software against software piracy.

Recommendation :
Essential task which terminates itself when the associated program is closed by the end‑user – Leave alone.




Windows NT Clipboard DDE Server.  Windows NT4/2000/XP/2003 service, installed by default as an Automatic service under Windows NT4 but as a Manual service from Windows 2000 onward.  It enables ClipBook Viewer to store information and share it with remote computers.

Recommendation :
In 2005 there are very few instances, if any, where this service would ever be used.  It is a relic from the Windows LanManager and NT 3.5 days and is available purely for backward compatibility purposes – it has been replaced by other technologies.  If it is not already set to Manual, set its Startup Mode to  Manual  on the  The Ultimate Troubleshooter
Note :  if you are one of the rare users who uses the ClipBook Viewer, our recommendation still stands as, provided you set the Startup Mode of this service to  “Manual”  rather than  “Disabled”  then, whenever you decide to use  Clipbook Viewer,  it will be able to automatically start this service if it finds it in a  “Stopped”  state.

Clipsync ClipSync.exe

(Zita Farm Ltd)
ClipSync is an extremely useful piece of software which enables the user to transfer text, images, and memos via the Windows clipboard and Hotsync to their Palm device running Palm OS.  It runs as a background task.

Recommendation :
Essential if you use ClipSync.




CyberLink Media Library Service.  Background startup task installed by almost all CyberLink products ranging from PowerDVD, PowerDirector, and Power2Go.  For most users these products will have come pre-installed on the laptop or PC they purchased and the products may not even have the names listed above as on laptops these products are often rebadged under the laptop manufacturer’s name, e.g. :  Acer Cinema, or ASUS Media Center, or HP TouchSmart, or Lenovo Power2Go, etc....

This background task is used only and only if you use the feature of many CyberLink’s products where your PC can act as a media server on your home network for other music playing devices (iPod, all smartphones, Hi-Fi devices such as Digital Media Receivers)  to play music off your PC over the network.  If you do, then this tasks publishes your music titles to the other devices on your network and helps stream them to those devices.

Recommendation :
If you do not use either a CyberLink product or, more likely, the Media Center software that came with your laptop, then disable this task on the  Startups  tab of  The Ultimate Troubleshooter  immediately.   Reason :  this background task often misbehaves, sometimes consuming up to a staggering  113Mb  of memory, on other PCs giving errors at boot-up, on other PCs preventing other programs from installing properly.

Clrschp038 ClrSchP038.exe

See STCLOADER elsewhere in these Task List pages.
Cmagent CMAgent.exe

(Cybermedia Inc, now McAfee)
Definitely a Cybermedia program which we believe to be part of First Aid 98.  Read FA_GD32 for more details.

Recommendation :
CMAGENT is often responsible for illegal operations, particularly on Windows 95/98 PCs that have had various software upgrades since the demise of Cybermedia (such as Internet Explorer upgrades, DirectX, Windows Update, etc...).  Thus, if after reading FA_GD32 you decide not to de-install First Aid 98, you should at least disable this background task with  The Ultimate Troubleshooter.
Cmanager Cmanager.exe

(SBC ???)
Connection Manager application for the SBC Yahoo DSL Internet access service.  The Connection Manager enables you to start and connect your SBC Yahoo DSL connection.  Note : Connection Manager is often bundled with Broadjump’s CorrectConnect (CCD.EXE).

Recommendation :
PC lock-ups, high CPU usage, and slow Internet connection are the main problems we have seen reported for this task, which beggars belief as we would have expected any ISP to ensure that the software they give their end-users would make their DSL service feel so fast and reliable that the users would recommend it to others.  Not a bit of it here !  If you are technically advanced and know how to set up a dial-up connection to SBC Yahoo DSL, de-install Connection Manager via the "Add/Remove Programs" icon in the Control Panel and set up your connection manually instead.
Cmcp16 CMCp16.exe

(CyberMedia Inc, now McAfee)
Background task that is part of the CyberMedia First Aid 98 suite of programs.

Recommendation :
Often responsible for Windows Explorer crashes on PCs that have had various software upgrades/updates since the demise of CyberMedia (such as Internet Explorer, DirectX, Windows Update, etc...).  Read FA_GD32 for more details about First Aid 98 software.
Cmesys Cmesys.exe

Background program which is part of the Gator GAIN software (Gator Advertising and Information Network).  Gator GAIN is what we call adware (advertising spyware).  Gator GAIN is used by software manufacturers to enable them to offer you the FREE use of their software – instead, they receive advertising revenue through the advertisements displayed by the Gator GAIN add-on whenever you are using their software.

Recommendation :
We are against all adware.  Download SpyBot Search & Destroy from our Downloads area and use it to remove Gator and any other adware or spyware.  Note, however, that in some cases removing adware will totally disable the application which installed it, and this maybe an application which is important to you, so you may want to initially only disable this with  The Ultimate Troubleshooter  while you ascertain how Gator Gain got into your PC.
Cmgrdian CMGrdian.exe

McAfee System Tray icon in pre-version 6 releases of the product which enables you to access all the McAfee AntiVirus features.

Recommendation :
Down to end-user preference.  You can disable it with  The Ultimate Troubleshooter.
Cmmon32 Cmmon32.exe

Microsoft Connection Manager Monitor. Little known Microsoft program on which there is no documentation.  We have only ever seen it used in conjunction with the Internet dialler provided by some ISPs – we still do not know what it actually does.

Recommendation :
There seems to be a definite impact on the performance of the PC when this background task is running.  We do not have a specific recommendation yet, but in our case, whenever we have terminated the task the PC’s performance has improved, the Internet connection has stayed up, and we have observed no consequences as a result of terminating CMMON32.



(C-Media Inc)

C-Media’s MPU-401 Emulator for MIDI driver for the CMI-8330 and CMI-8338 C-Media chipsets.

Recommendation : 
This is a Windows 95 only driver, and is necessary only under Windows 95.  If you are running a later version of Windows and are not experiencing any problems with sound or CMMPU, then leave it alone.  Otherwise de-install the drivers, then delete CMMPU with  The Ultimate Troubleshooter, and finally go through the DRIVERS section of this website to download more up-to-date C-Media drivers.

Cnfrm CNFRM.exe

You have the W32.Mimail.D@mm virus.
Cnxdsltb CnxDSLTB.exe

Conexant DSL TaskBar Application.  System Tray icon which shows the connection status of your Conexant AccessRunner DSL modem (your modem may be re-badged under a different manufacturer’s name, but still be based on the Conexant chipset).  The icon has two green LEDs which show the traffic of data.  You can also double-click on the icon to disconnect and re-connect your modem from the ADSL signal (as a different process from connecting to and login in to your ISP’s server).

Recommendation :
We feel it is quite reassuring to have the data traffic LEDs showing, particularly when troubleshooting an ADSL problem, so we ourselves tend to always leave this task enabled.




Logitech Camera Control Interface.  Program installed by the QuickCam drivers for Logitech webcams.  This program interfaces the webcam with the webcam‑enabled program that is currently running (it provides it with sound, image, zoom, and camera manipulation features.

Recommendation :
Leave alone – this program, which is crucial to the proper functioning of your webcam, will appear on the  Tasks  tab of  The Ultimate Troubleshooter  only when there is a webcam‑enabled program currently running (or minimized to the System Tray).




COM service for HP Quick Launch Buttons feature.  Background service found on Hewlett-Packard PCs and laptops and whose role is to implement the Quick Launch Buttons feature.  The Quick Launch Buttons are keys which enable users to quickly access special features :  for example an  Audio Mute  key as well as  Internet Wordprocessor  and  E-Mail  keys which start Internet Explorer, Microsoft Word, and your email program of choice.

Recommendation :
Leave alone.  The default startup mode of this service is   Manual.  This means that it will only start as and when needed  (in other words if you have enabled Quick Launch Buttons).

This background service normally uses 4Mb to 6Mb of memory.




Maxtor’s OneTouch Detection background task installed with the software for Maxtor’s  OneTouch  range of USB and FireWire backup drives.  This task detects when the user has pressed the  Backup  button on the drive and immediately activates the Maxtor backup software  (a rebadged version of Dantz’s Retrospect Backup software)  to start the relevant backup.

Recommendation :
Essential if you want your OneTouch Maxtor backup drive to work exactly as designed and expected.


AOL companion



AOL Companion.  AOL startup task which brings up a mini-AOL screen from which you can access all AOL programs and functions.  First introduced with AOL 8.0.

Recommendation :  
There is nothing good we can say about this task as it is responsible for an interminable wait at boot-up from the moment that the  START  button appears till the time you can actually use your PC.  And when you can start using your PC, absolutely everything runs slowly when this application is around – shocking.  Since, in addition to the Companion, the installation of AOL also installs a System Tray icon which enables the user to call AOL programs, we cannot understand why AOL thought it a good idea to introduce this terrible task.  Disable immediately either with  The Ultimate Troubleshooter, or by clicking on  Settings  on the mini‑screen and unchecking  Autolaunch AOL Companion  that comes up when you choose Exit.



(Compingo Ltd)

Compingo License Service.  Service installed when you install software packaged with the  Compingo Copy Protection  software, such as Sega games for example.  This service is installed with a  Startup Mode  of  Manual.  When you start the software in question, it in turn starts this service which checks whether you have a valid license installed on your PC.  This anti-piracy protection program keeps running until you close the program.

Recommendation :
Essential for the proper functioning of your software [packaged with Compingo].  It will refuse to run if you stop this service – Leave alone therefore.

It is best to never disable this service as it is extremely tricky working out which of your purchased software was packaged with Compingo, and disabling this service could disable all sorts of programs.




3Com Tray icon installed by the drivers for the 3Com 3C9xx series of network cards.  That tray icon gives you access to various 3Com diagnostics for your 3Com network cards.

Recommendation :
A waste of time, it just adds to the clutter and sometimes is actually the cause of [minor] boot-up errors on NT4.  Disable or Delete with  The Ultimate Troubleshooter.




ComSocks Internet proxy/NAT and simple firewall program.

Recommendation :
Essential.  Leave alone.




System Tray icon installed by the drivers for some Internet mice, notably Mitsumi.  It enables the end‑user to configure the buttons on the mouse as well as other aspects of the behaviour of the mouse.

Recommendation :
Down to end-user preference.  Most users simply use their mouse in its default configuration and never bother with the more advanced functions that their mouse is capable of – for these users this System Tray icon is of little or no use and can be disabled on the  Startups  tab of  The Ultimate Troubleshooter.  Note that LGS/Telegraphics’ mouse drivers have not been supported since 2004 and they may not work properly on versions of Windows that are more recent than Windows 95 and Windows 98 (original edition).  Thus, for Windows 98SE or later, our advice is to de-install these drivers altogether via the  “Add/Remove Programs”  icon in the Control Panel (look for XMOUSE drivers) and to delete this entry from the  Startups  tab of The Ultimate Troubleshooter if it still remains after the de-installation of the drivers.

Conmgr ConMgr.exe

Internet Access Connection Manager used by some ISPs, most notably Earthlink.  CONMGR is installed if you run the Earthlink installation CD to set up your Earthlink connection.  Advanced users will normally set up their Internet connection without running the installation CD and so will never see CONMGR in their Task List.

Recommendation :
Depending on which version of the Earthlink installation CD you have, CONMGR is often configured to start as Windows starts, often resulting in extremely annoying behaviour where it is constantly trying to connect to Earthlink even though you might not want to.  If you have such problems, disable CONMGR with  The Ultimate Troubleshooter  and simply double-click on the Earthlink icon on your desktop whenever you want to connect.



(Trend Micro)

Core background task of your Trend Micro Internet Security protection software whose role is to integrate all the various modules of your Trend Micro Internet Security suite.

Recommendation :
This is a core background task of your Trend Micro Internet Security suite – Leave alone therefore.

This background task normally uses 3Mb to 4Mb of memory.




Adware software responsible for popup and popunder advertisements while browsing the Internet.

Recommendation :
Use either Ad-Aware or SpyBot from our  Downloads  section to remove this pest (update either product online before running it).




Background task from the ConSeal Private Desktop Firewall which was originally developed by Signal9 Solutions.  McAfee acquired Signal9 Solutions in 1999 and ConSeal Private Desktop became McAfee Personal Firewall.  CPDCLNT/CPD implements the firewall security features (CPDCLNT in some versions, CPD in newer versions).

Recommendation :
We have had repeated reports of CPDCLNT "not responding" and blue screens seemingly traceable to CPDCLNT.  We also have definite reports of CPD, the newer incarnation, generating run-away CPU usage of 90%+ as well as total consumption of memory, resulting in a major slow-down or virtual freeze of the PC.  Since a good firewall is crucial nowadays, if you experience such problems try updating your McAfee Personal Firewall – that may just solve the problem.  If it does not, and you have the latest updates, and McAfee cannot help, then change to a different firewall as you cannot take the risk of running without a firewall.



(Sonic Solutions)

Cine Player Monitor.  Startup program installed by Roxio Creator 2009.  This program monitors your DVD drive for the insertion of a movie DVD upon which it starts Cine Player.

Recommendation :

This is a useless task which consumes 4Mb to 5Mb of memory unnecessarily.  This facility is inbuilt in Windows XP and Vista.  Simply right-click on your DVD drive in  My Computer  or  Windows Explorer,  then choose  Properties  and then the  AutoPlay  tab in XP, or choose  Open AutoPlay  in Vista.  Then disable this program on the  Startups  tab of  The Ultimate Troubleshooter.

Cportpatch CPortPatch.exe

We have no idea as to what this task does except that we have only ever found it on Dell laptops.

Recommendation :
We can only recommend to leave it alone as we do not know what it does.
Cpqeadm CPQEADM.exe

See CPQEAUI below.

CPQ EasyAccess Buttons Support

CPQEAUI, CPQEADM, EACLEAN, and BTTNSERV, are all part of Compaq’s EasyAccess Button Support which enables you to program the extra "Easy Access keys" on the Compaq multimedia keyboards.  Without these tasks you will not be able to use those extra keys.

Recommendation :
If you decide to use a keyboard other than your Compaq multimedia keyboard, then disable CPQEAUI, CPQEADM (if present), and EACLEAN in  The Ultimate Troubleshooter, as they will no longer be of any use to you.  If, however, you are replacing the Compaq multimedia keyboard with another type of multimedia or specialist keyboard, such as the Microsoft Internet keyboard, the Microsoft Ergonomic keyboard, or some of the Logitech or Kinesis multimedia/internet keyboards, then it will become necessary that you disable the above two tasks as they will otherwise interfere with the proper working of your new keyboard.
Cpqek CPQEK.exe

Part of the early versions of Compaq’s Easy Access Button Support software (version 1.x) which enables you to program the extra "Easy Access keys" on the Compaq multimedia keyboards.

Recommendation :
Disable with  The Ultimate Troubleshooter  if you do not use the Easy Access Buttons.




Compaq Internet Keys support task.  Part of the Compaq’s Easy Access Button Support software which enables the user to program the extra  “Easy Access keys”  on the Compaq multimedia keyboards.  This particular program supports the Internet keys on a Compaq multimedia keyboard, such as the  InternetE-Mail,  and  Web URL  keys when present.

Recommendation :
As this program uses very little memory, 5Mb to 6Mb, we advise to leave it running for the day when your mouse breaks down and you can only use the keyboard to do things (till the next morning when you will be able to buy a replacement mouse!) – it will allow  you to quickly access the Internet or your E‑Mail with a one-touch of a key on your Compaq multimedia keyboard.

Cpqnpcss Cpqnpcss.exe

Related to Compaq.Net, Compaq’s own Internet Service introduced in 1999.  Aside from that we do not know for certain what this task does.

Recommendation :
If you do not subscribe to Compaq.Net, you can definitely disable or delete this task with  The Ultimate Troubleshooter.




Intel Pentium 3 Serial Number Blocker.  This background task which can be seen on Pentium 3 based Compaq PCs and laptops, prevents programs from obtaining the serial number of your Pentium 3 CPU.

Recommendation : 
Leave alone – no known conflicts.

Crashmon Crashmon.exe

(CyberMedia Inc, now McAfee)
Crash Monitor background program part of the CyberMedia First Aid 98 suite of programs.

Recommendation :
Read CGMENU, the Symantec equivalent, but most of all, FA_GD32, to see what we feel about such software.




CrashPlan System Service.  CrashPlan from Code42 is a backup program which allows the user to backup his files to an external device (e.g. external USB hard disk, flash drive, or a NAS box), to other computers, or online to CrashPlan’s online backup servers.  This background service is the core program of  CrashPlan.  It takes care of all backup and restore jobs, and also updates the  CrashPlan  software when there are updates.

Recommendation :
Down to end-user preference, but read on !

While at the time of writing, 21-Apr-2015, CrashPlan is earning praise worldwide, thanks to a rich features-set, our findings show that it may not be suitable for some PCs with only 2GB of memory.  As Code42’s marketing material states – CrashPlan will only run when your computer is relatively idle.  The problem is the amount of memory which CrashPlan uses :  from 49Mb to a staggering 441Mb and 480Mb on some PCs, almost half a gigabyte !   On most PCs the amount of memory used is between 80Mb and 150Mb, still sizeable.  Additionally, at its peak CrashPlan can also use 5% to 8% of memory.

You can disable the  CrashPlan  background system service on the  Services  tab of  The Ultimate Troubleshooter.

Crauto Crauto.exe

(Paragon Software)
Background task of the Paragon Encrypted Disk software which enables you to have encrypted virtual hard disks to store sensitive data.  It auto-mounts encrypted virtual disks at boot-up and also provides the right-click "Mounting" Encrypted Disk option in Windows Explorer.

Recommendation :
Although not entirely necessary in theory, in practice this task is essential for anyone who uses Paragon Encrypted Disk regularly, so we recommend you leave it alone.



(Adaptec / Roxio)

System Tray icon for Adaptec Easy CD Creator.  This icon enables you to start Easy CD Creator from the System Tray.

Recommendation :
This task often gets in the way of other Windows programs which need to use the CD‑Writer, yet you can start Easy CD Creator through  “Start \ Programs”.  Delete on the  Startups  tab of  The Ultimate Troubleshooter




This is either the Roxio Project Selector System Tray icon for Roxio Easy CD Creator 5, or you have the Project Selector window currently open.  The System Tray icon enables you to either start the Project Selector through a double-click, or to choose a particular Easy CD Creator task through a right-click.  The Roxio Project Selector itself, when open, is an easy to use menu which prompts the user as to what he wants to do – create a CD or DVD, data or music or video, or copy a CD – and then starts Easy CD Creator in the appropriate mode.

Recommendation :
If this item shows on the  Startups  tab of  The Ultimate Troubleshooter  then it is down to your own preference – if you are totally at ease with Easy CD Creator and on how to use it in different modes, and do not feel you need the Project Selector as a  “mode chooser”, then reduce System Tray clutter and disable this icon by right-clicking on it in the System Tray and then choosing  Disable Project Selector Icon.  You can re‑enable the icon by starting the Project Selector through  “Start \ Programs \ Roxio Easy CD Creator \ Project Selector”  and then clicking the icon in the top left corner of the Project Selector and choosing  Icon in System Tray.

Creative Launcher


(Creative Labs)

This is the Creative Launcher toolbar which is installed with the drivers for some of the Creative sound cards.  When active the toolbar appears every time you take the mouse to the top of your screen and you are then presented with a toolbar which enables you to launch some of the Creative audio programs.

Recommendation : 
This is the most irritating toolbar ever – the toolbar appears when your mouse nears anywhere the top of your screen, and it overlays the whole area at the top of your screen (till you realise you may be able to move it).  This means you cannot close programs, you cannot minimize them, etc...  What an irritant !!  Delete or Disable with  The Ultimate Troubleshooter  – you can launch all those audio programs from Start \ Programs.



(Interactive Brands Malta Ltd)

PDF Creator service.  Service installed when you install Interactive Brands Malta’s  PDF Suite  or one of its clones, such as  Soda PDF.  This background service takes care of the conversion of documents  (e.g. Word, Excel) to PDF using your PDF making program.

Recommendation :  Essential for the proper functioning of your PDF Making program – Leave alone therefore.

This background service normally uses 2Mb to 7Mb of memory.



(CrypKey Canada Inc)

CrypKey Background Licensing Compliance Service.

Many software products are protected against unauthorised use, or copying, with third party add-ons such as CrypKey.  These add-ons not only protect the software against unauthorised copying but also often limit the features of the product that you can use depending on what you paid for.  This background service is the CrypKey service which will have been installed by the product which requires its protection.

Recommendation :
Down to end-user requirements.

Unless you know with absolute certainty the product which installed CrypKey, and you know you no longer use that product, then leave this service running as, without it, you will not be able to use the product that installed it.

Otherwise you can disable this service on the  Services  tab of  The Ultimate Troubleshooter.



(SysShield Consulting)

Background task for the  AbsoluteShield Internet Eraser  product which erases all traces of your web activities when you exit your Internet browser and/or Windows.

Recommendation :
This task is necessary for the proper functioning of AbsoluteShield Internet Eraser.




Component of the Norton Clean Sweep software.  In our experience CSInject is sometimes incompatible with other software, and at other times causes serious performance problems, if not outright crashes.

Recommendation :
Disable using  The Ultimate Troubleshooter.




Norton Clean Sweep Install Monitor.  It monitors the installation of programs on your PC so that it can fully de-install them when you decide to de-install them.  CSINSM32 is the Windows 9x/ME task while CSINSMNT is the Windows NT4/2000/XP task.

Recommendation :
The purpose of programs like Clean Sweep is that they run in the background and "kick in" as and when required, obviating the need for the end-user to remember to use them.  So, although you could run this program via "Start \ Programs", we recommend leaving it alone if you are happy with Norton Clean Sweep.




ComSocks Service on Windows NT4/2000/XP.  This service is installed by the  ComSocks  Internet sharing (via NAT) and firewall software.

Recommendation :
Absolutely essential for the proper functioning of ComSocks – Leave alone.

Csrss  (1)



Windows NT4//2000/XP/2003 only.  CSRSS is the Client Server Runtime SubSystem.  CSRSS is started by SMSS.  When the user application makes a Win32 API call, it is usually CSRSS which communicates with the operating system’s Kernel to execute the API call.  CSRSS is also known as the Win32 Subsystem.

Recommendation :
An integral part of the operating system, leave alone.

Csrss  (2)


Key Logger




You have a virus, such as the   Trojan.Gutta    or   W32.Netsky.AB@mm    or   W32.Buchon.A@mm    or  Backdoor.Botnachala   virus, or some other virus, if you have Windows 95/98/ME or if the full path to this program is  either  C:\Windows\csrss.exe   or  C:\WinNT\csrss.exe.




One of the central programs of the  Command AntiVirus  software for Windows NT4/2000/XP.

Recommendation :
Essential to the proper functioning of your Command AntiVirus software – Leave alone.




CSS AVScheduler Service of the Command Antivirus software.  This service runs scheduled antivirus scans of the hard disk using the  F-PROT32.EXE  program.

Recommendation :
Down to end-user preference.  If you do not have any schedules defined for antivirus scans of your system, then you can set this service to  Disabled, otherwise leave it alone.



(Creative Technology)

Creative Audio Engine Licensing Service.  Background service installed by the drivers CD of Creative sound cards.  The CD normally installs a number of extremely useful and advanced free audio software which allows you to make the most of your Creative sound card.  The software is free but with a restriction that you can only use it with Creative hardware.  This Licensing Enforcement service is installed at the time same as you install the software.  Whenever you start Creative software, this service starts and checks that you have appropriate Creative sound hardware in your PC.  If you do not (ie. you have the Creative software installed but you use a non-Creative sound card), it does not allow you to open the Creative program you tried to open;  if you have a Creative sound card, the program opens.

Recommendation :
Leave alone – you will not be able to run the Creative Audio programs without this service.  This service is installed with a  Startup Mode  of  Manual  which means that it does not start automatically at every Windows boot-up;  it only starts as and when you try to open a Creative program.

If you no longer have a Creative sound card in your PC then uninstall the Creative Audio software from  “Add/Remove Programs”  in the Control Panel since the lack of a Creative sound card means that you will in any case no longer be able to use the software.



(Creative Labs)

Creative Audio Service.  Service installed by the drivers for Creative X-FI sound cards.  We have no idea as to what this service does.  Most importantly, disabling it does not seem to have any effect on anything whatsoever :  the sound works with no difference in quality, strength, or pitch, games are not affected, applications are not affected, and consoles are not affected.  As a result we normally disable it, which saves anything up to 16Mb of memory.

Recommendation :
Disable this service.  It has no purpose that Creative has been able to explain and disabling it causes no loss of performance or features, and it will save you anything from 1Mb to 16Mb of memory.  To disable it, set its  Startup Mode  to  Disabled  on the  Services  tab of  The Ultimate Troubleshooter.



(Creative Labs)

Background task installed when you install the full suite of software for Creative’s  SoundBlaster Audigy 2  soundcards.  This task detects the insertion of a DVD in your DVD drive and starts up Creative’s DVD Audio.

Recommendation :
If you do not have a DVD drive, you can disable this task straightaway on the  Startups  tab of  The Ultimate Troubleshooter, otherwise this is down to end-user preference.  For the record, in our case, because of our generally troublesome historical experiences with Creative background CD detection tasks over the years, in March 2005 we still always disable this task.

Ctfmon  (1)



CTFMon comes with Microsoft Office XP and Windows XP – it activates the Alternative User Input Text Input Processor (TIP) and the Microsoft Office XP Language Bar.   As long as the  Text Services & Speech  are enabled in the Control Panel, this program will force itself back into your list of background programs.

Recommendation :
In 2006 CTFMON is needed on many PCs for Windows Update to work – we suggest, therefore, that you leave it running.

Ctfmon  (2)



You have the   W32.Mydoom.B@mm   virus.



(Creative Labs)

CTHELPER is a background task that is a plug‑in manager for Creative drivers.  It first appeared with Creative’s SoundBlaster Live and Audigy soundcards.  The theory is that 3rd party manufacturers can use the CTHELPER plug‑in interface to produce drivers, add‑on features, and fixes that will integrate with a tighter fit with Creative’s sound drivers and utilities.  One of the very first uses of this interface was for InterVideo’s WinDVD in the shape of a fix called  “WinDVDPatch” and, at the time of our original write-up, 12‑Jan‑2003, there had not been other uses for it yet.  At the time of our revised write‑up, 3‑Dec‑2006, we do not know of other manufacturers having taken up this feature.

Recommendation :
Given its purpose CTHELPER would normally be classified as a  “leave alone”  background task.  Unfortunately, as with many other Creative background tasks, there are often problems with CTHELPER.  The most common complaint is random excess CPU utilization, up to 100% !   We have also had complaints of PCs freezing when CTHELPER is around, although that is probably another case of 100% CPU utilization.  Finally, on PCs running Intel’s Pentium 4 Hyper-Threading CPUs, the sound stutters.  In short :  CTHELPER is far more trouble than it is a help.  Disable on the  Startups  tab of  The Ultimate Troubleshooter.



(Creative Labs)

System Tray icon installed by the drivers for Creative SoundBlaster Audigy soundcards.  This icon enables you to access some of the Creative utilities that get installed at the same time, and it also allows you to configure some of your soundcard settings (volume, equalizer, effects, etc...).

Recommendation :
While this task does not cause problems for many users, we ourselves do not trust it as our own experience on a number of PCs (but not all) is one of boot‑up errors with  CTLTRAY  complaining that the soundcard is not installed properly when it actually is installed properly and works !   Since very very few users have a need to tweak their soundcards on a regular basis, if ever, we disable or delete this task on the  Startups  tab of  The Ultimate Troubleshooter.  The features available via this System Tray icon can all still be accessed through the  “Start \ Programs \ Creative...”  program group and through the Creative SoundBlaster icon that gets installed in the Control Panel.  Your choice !

Ctmix32 CtMix32.exe

(Creative Labs / Creative Technology)
System Tray Mixer which gets installed by the drivers for some of Creative Labs’ soundcards.  When present it goes and replaces the standard Windows mixer (Yellow speaker in Win9x/NT4/ME/2000, Black speaker in WinXP) and enables the user to change settings specific to his Creative soundcard (in addition to the standard mixer and volume settings).

Recommendation :
In our experience there have been problems with CTMIX32 throughout its history, from some features not working, to KERNEL32 errors, illegal operations, the lot !  If you like it, and it does not give you problems, fine.  If on the other hand you are having recurring problems with it, see if you can disable it with  The Ultimate Troubleshooter.  If you cannot, then the likelihood is that it is installed as your default Windows Mixer, in which case editing of the Registry is required – before you do that, however, see if the latest drivers for your soundcard get rid of your problems.
Ctnmrun CTNMRun.exe

(Creative Labs)
Creative’s Nomad Detector.  This is a System Tray icon which automatically starts the Creative PlayCenter 2.x software whenever you power on your Nomad Jukebox (connected to your SoundBlaster Live soundcard).

Recommendation :
Down to end-user’s preference.  If CTNMRUN is not running, you will have to start PlayCenter manually but you will still able to access your Nomad Jukebox through it.  If you experience errors with CTNMRUN, as some users do, then do disable it with  The Ultimate Troubleshooter  or right-click on the icon in the System Tray and uncheck "Enable Nomad Detector".



(Creative Technology)

"Disc Detector" from Creative Technology.  This System Tray icon gets installed with the drivers of some of the Creative Sound Cards and, wait for it, detects when you insert a CD !

Recommendation : 
This is the worst type of System Tray software – a useless program which causes problems to end users.  In every single case that we have ourselves seen this program in the Task List, the end-user could not use the Windows CD Player (Win95/98) or the Windows Media Player (WinME/2000) to play music CDs.  No sound would come out.  In some cases the mere presence of this task prevented any sound coming out of the ..... Creative sound card !!!  Software this bad defies belief.  Delete with  The Ultimate Troubleshooter.



(Creative Technology)

Creative Service for CD-ROM Access.  This background task gets installed by the Windows 9x/ME drivers of some Creative SoundBlaster soundcards.  It also sometimes gets installed, in error, on Windows 2000/XP by non-driver related Creative software suites, such as Creative Jukebox, etc..  The purpose of this task is to provide better performance for your CD-ROM or CD/DVD-Writer drive though data caching.

Recommendation :
With modern CD-ROM and CD/DVD‑Writer drives (36‑speed and above) this task is of absolutely no use to any system, so on Windows 9x/ME PCs we recommend you disable it on the  Startups  tab of  The Ultimate Troubleshooter.  On Windows 2000/XP PCs, particularly if you have just upgraded from Win9x/ME to Windows 2000/XP, this task (converted to a service during the upgrade) may give you endless error messages or, worse, may prevent you from being able to create CDs and DVDs with your CD/DVD-Writer drive.  Disable it by setting its  Startup Mode  to  Disabled  on the  Services  tab of TUT.



(Creative Technology)

System Tray Volume Control icon installed by the drivers for Creative  SoundBlaster Audigy 2  soundcards and which replaces the standard Windows volume control.  You can double-click on it to bring up the Creative mixer controls, or you can right-click on it to access some of the more advanced features.

Recommendation :
Down to end-user preference.  Gamers may experience the odd conflict between this task and some of their games.  If that is the case, simply disable this task on the  Startups  tab of  The Ultimate Troubleshooter.





Curtains for Windows System Service Launcher.  Service installed by the Authentium-written firewall and parental control software that is provided on the signup CD of many Internet Service Providers (ISPs).  Depending on which ISP provided your version of  Curtains for Windows, it may also include antivirus and/or anti-spyware features.  As this software is rebadged by your ISP, its name will not be  Curtains for Windows,  but will instead be something like :  Comcast Security Manager,  Bresnan Security Manager, Cox Cable Security, etc....  This service ensures, at Windows boot-up, that the core  Curtains for Windows  program, PRISM.EXE, is started properly.

Recommendation :
Down to end-user requirements.

While we normally code security software Green, we have coded this one Yellow because many users have this software loaded on their PCs without realising that it is duplicating the firewall function of either their broadband firewall router or of their software firewall, that it is duplicating the function of their preferred antivirus program, and that it is duplicating the function of their preferred anti-spyware software.
  You  do NOT  need this software if you are already protected by other products – running it in addition to your normal Internet Security software only serves to introduce serious delays in the operation of your PC, and sometimes outright conflicts with either your normal security product, or this product,  Curtains for Windows,  eating up your PC’s resources.  And this is no fault of either product – it is simply because you have two separate antivirus products fighting each other to virus scan the file you have just opened, downloaded, or created;  you have two separate products fighting each other to scan for spyware the program that you have just opened;  and you have the delay of two firewalls running the same checks on your Internet traffic one after each other.

Thus, if the above is indeed your own particular situation, first prevent this service from starting by setting its  Startup Mode  to  Disabled  on the  Services  tab of  The Ultimate Troubleshooter.  Next, reboot and run your PC for a day of two with this setup to make sure there are no problems in disabling this service – the aim here is to ensure that  Curtains for Windows  has not been inextricably wrapped around your Internet connection to your ISP.  If after two days you have not noticed any problems with your Internet connection, then uninstall this software from the  “Add\Remove Programs”  icon in the Control Panel.

If, on the other hand, this is the only antivirus, anti‑spyware, and firewall protection software that you use, then leave this service alone obviously.




Novell Client Update Service.  First introduced with version 4.90 SP1 of the Novell Client for Windows NT4/2000/XP (For the layman :  the Novell Client is the software which allows you to logon to your Novell server through the red Username & Password dialogue box, and which allows you to use your Novell network to its full capabilities).  This service, which by default starts automatically at Windows boot-up, implements the settings set on the  Update Agent  tab of the Properties for the Novell Client in  Network Connections.  It takes care of downloading updates to the Novell Client, if you have configured it to do so, prompting you for the installation of the updates and/or installing the downloaded updates.

Recommendation :
Another dreaded automatic update feature.  Apart from antivirus and firewall software, our position on automated software updates is :  Never.   Buggy updates have the potential of totally crippling a PC that was previously working absolutely fine.  A case in point, in our experience, was version 4.83 SP2 of the Novell Client for Windows NT4/2000/XP which we had to uninstall and replace with 4.83 SP1 within an hour of first installing it !   Imagine the nightmarish scenario of having 5 or 6 software products on your PC all set to automatically update themselves and coming one morning and finding your PC just does not work – it may take you hours before you start thinking that the problem may have been an automated update, and when you do, which one was it ?   As you will have gathered by now, our recommendation is that you do not set the Novell Client to auto-update, and that you set this service to  Disabled  in  “Control Panel \ Services”  in Windows NT4  or  “Control Panel \ Administrative Tools \ Services”  in Windows 2000/XP.  Look for the service called :   Client update service for Novell.  Manually download updates as and when you actually need to, or when you want to bring yourself up to date, but always keep a copy of the client you are replacing, just in case.......!

All of the tasks below, and many more, although not detailed on this page, are explained in full in The Ultimate Troubleshooter.

The Ultimate Troubleshooter (TUT), has the full database in a remarkably easy and pleasing interface which makes the process of fine tuning your PC, or troubleshooting your computer's problems, a snip.  Get it here.

c2c_service.exe,  C-ORGANIZER.EXE,  C-OrganizerPro.exe,  Ca.exe,  Cacheman.exe,  CachemanServ.exe,  CachemanTray.exe,  CachemanXP.exe,  CAgent.exe,  Cafw.exe,  Caissdt.exe,  Calc.exe,  Calimanjaro.exe,  CallColl.exe,  Calmain.exe,  CameraAssistant.exe,  CamTray.exe,  CAP3LAK.exe,  CAP3ONN.exe,  CAP3RSK.exe,  CAP3SWK.exe,  CAP4LAK.exe,  CAP4RSK.exe,  CAP4SWK.exe,  CapabilityManager.exe,  Capfasem.exe,  Capfsem.exe,  CAPM1LAK.EXE,  CAPM1RSK.EXE,  CAPM1SWK.EXE,  CAPM5LAK.EXE,  CAPM5RSK.EXE,  CAPM5SWK.exe,  CAPPActiveProtection.exe,  CapsHook.exe,  CapsUnlock.exe,  CaptureDaemon.exe,  CaptureWiz.exe,  Capuserv.exe,  Carboniteservice.exe,  CarboniteUI.exe,  CARDFILE.EXE,  Casc.exe,  Cashback.exe,  Cav.exe,  CAVASM.exe,  CAVAUD.exe,  CAVEMSRV.exe,  CAVRid.exe,  CAVSE.exe,  CAVTray.exe,  Caznovas.exe,  Cbsrv.exe,  CBSysTray.exe,  cbVSCService11.exe,  ccEmFlSv.exe,  CCLAW.exe,  Ccleaner.exe,  Ccprovsp.exe,  CCS.exe, CcSchedulerSvc.exe,  Ccsrs.exe,  CcSvcHst.exe,  Cctray.exe,  CCU_Engine.exe,  CCU_TrayIcon.exe,  CCWin9.exe,  CDANTSRV.exe,  CDArch50.exe,  CDArch52.exe,  CDCopier.exe,  CDLabel.exe,  Cedt.exe,  CeEkey.exe,  CeEPwrSvc.exe,  CePMTray.exe,  Rundll32.exe CFGMGR51.DLL,  Cfgwiz.exe,  CFIWmxSvcs.exe,  CFPUpdat.exe,  CFSServ.exe,  CFSvcs.exe,  rundll32.exe Cfsys.dll,  ChamClock.exe,  Chaos32.exe,  Chaos.exe,  Charmap.exe,  Chattage.exe,  Cheatle.exe,  CHDAudPropShortcut.exe,  China11msn.exe,  Chkntsv.exe,  ChoiceMail.exe,  Chostsv.exe,  Cihost.exe,  Clamd.exe,  ClassicStartMenu.exe,  Clavier.exe,  CLCapSvc.exe,  Cleanmgr.exe,  ClearMemory.exe,  Cli.exe,  Click-N-Type.exe,  ClickTray.exe,  Clipboard Buddy.exe,  CLIPBO~1.exe,  Clipboard-Viewer.exe,  ClipboardRecorder.exe,  Clipboard_Recorder.exe,  Clipbrd.exe,  Clipc.exe,  ClipClear.exe,  ClipControl.exe,  ClipM8.exe,  ClipMate.exe,  ClipMt51.exe,  ClipMt53.exe,  ClipMt60.exe,  ClipMt61.exe,  ClipMt62.exe,  ClipMt63.exe,  Clipomatic.exe,  ClipTrakker.exe,  ClipTray.exe,  CLMLServer.exe,  ClockTraySkins.exe,  ClocX.exe,  CloneCD.exe,  CloneCDTray.exe,  CLSched.exe,  CM20.exe,  CMAIN.exe,  CMCService.exe,  Cmd.exe,  Cmdagent.exe,  CmdPrompt32.pif,  Cmrst.exe,  Cmxp.exe,  CNAB3RPK.EXE,  CnxDIAS.exe,  CNYHKey.exe,  Combo.exe,  ComHost.exe,  Command32.exe.vbs,  CommunicationCentre.exe,  Communications_Helper.exe,  COMPAN~1.exe,  Compaq-RBA.exe,  Comxt.exe,  ConAppM.exe,  CoNatHst.exe,  Conf.exe,  Confgldr.exe,  Conhost.exe,  Conime.exe,  ConsoleOne.exe,  ContentCopier.exe,  ControlUtility.exe,  ConversionService.exe,  Cookie.exe,  CookiePatrol.exe,  CopernicDesktopSearch.exe,  COPERN~1.exe,  Copy2Contact.exe,  CorelDRW.exe,  Corel Photo Downloader.exe,  CoreServiceShell.exe,  CoreSync.exe,  Corpstats.exe,  CorUpd.exe,  CounterSpy.exe,  CPBrWtch.exe,  CPF.exe,  CPLBCL53.EXE,  CPLCL32.EXE,  CPSAlbumCore.exe,  CPSHelpRunner.exe,  CPSHelpRunner10.exe,  CPQSET.exe,  Crash.exe,  CrashPlanTray.exe,  Crc32stats.exe,  Creative Cloud.exe,  CreativeLicensing.exe,  Creator7.exe,  CreatorC.exe,  Creatr50.exe,  CrossMenu.exe,  Crssr.exe,  CryptainerLE.exe,  CryptainerPE.exe,  CryptainerSrv.exe,  CryptSvc Service,  CS.exe,  Csmsv.exe,  Csnss.exe,  Csrcc.exe,  Csrse.exe,  Csrstub.exe,  Cssauthe.exe,  Cssauth.exe,  Ctcr.exe,  CTDetect.exe,  CTEngine.exe,  Ctin10.exe,  CTRegRun.exe,  CTXFIHLP.EXE,  CTXFIREG.exe,  CTXFISPI.EXE,  CursorXP.exe,  CuteFTP.exe,  CuteFTPPro.exe,  CuteReminder.exe,  Cvpnd.exe,  CVT.exe,  Cz.exe


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