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(Sony DADC Austria AG)
Access Service. Service installed by Sony’s
SecuROM copy protection software. SecuROM is
copyright protection software which protects programs from
unauthorized copying thus protecting the software publisher from
loss of revenue. In its early days SecuROM was used
primarily by Sony itself and game manufacturers to protect their
software titles. In 2007, however, SecuROM is
increasingly used by business software publishers as well. This
program gets installed as part of the installation of the
product which has been protected with SecuROM
– it is
never installed on its own.
Down to end-user requirements. If you do not
know how this service got installed on your PC, then we strongly
advise that you leave it running as stopping it may prevent a
game or business program that you use, from running at all. If,
on the other hand, you do know that you no longer use software
protected with SecuROM then you can disable this
service by changing its Startup Mode to Disabled
on the Services tab of The
Ultimate Troubleshooter – Sony do not unfortunately provide a
method for uninstalling the SecuROM copy protection
which is part of Executive Software’s Undelete product.
Leave alone as it is essential to the proper functioning of
Undelete. The most common complaint about UDSERVE is
excessive CPU usage reaching such extent that it may almost
grind your PC or server to a halt. In the vast majority of
cases upgrading to the latest version of Undelete solves
Reader Drive icon and Label background task installed by
the drivers for a variety of card readers made by KYE and sold
under the name of Genius, Genius-Kye, or under the name of some
other manufacturer reselling it under their own name. These
drivers are only absolutely necessary for Windows 98
and no other version of Windows. Windows 98 does not have the
inbuilt ability to recognize a card reader, so this task enables
Windows 98 to see your USB card reader, and to display drive
icons and labels (e.g. “SD/SmartMedia”, “CompactFlash”) so that
you can use the card reader. Depending on the number of card
formats that your card reader can handle, this task may show up
twice, three times, or more, on the Tasks tab of The
If you have Windows 98 then leave
this task alone so you can use your USB card reader.
If, however, you have Windows ME/2000/XP/2003, you absolutely
do not need this software as these versions of
Windows are able to use USB card readers without the use
of any drivers. Having this task running, multiple times, on
WinME/2000/XP/2003 simply results in Windows devoting between
1Mb to 4Mb of memory to software you just do not need. You can
uninstall the card reader drivers from the “Add\Remove
Programs” icon in the Control Panel, or you can disable
(and eventually delete at a later stage) this task on the
Startups tab of The Ultimate Troubleshooter.
Before you get rid of this task on WinME/2000/XP, note the
following : UDSI.EXE also adds the
nice feature of labelling your various card reader drives
accordingly, e.g. “SD/SmartMedia”, “CompactFlash”, etc... These
labels will disappear when you uninstall/remove these drivers
and all your card reader drives will show as “Removable
Drive” and be undistinguishable from each other. But fear
not ! Windows ME/2000/XP/2003 all have the extremely useful
feature of allowing you to rename a drive. Simply start Windows
Explorer (or “My Computer” if that is what you are more
comfortable with), insert your memory card into the card reader,
work out which “Removable Drive” that card shows up in,
right‑click on that Removable Drive, and choose
Rename – good names are “SD & MMC”, “CompactFlash”,
“SmartMedia”, “XD Card”, “Sony Memory Stick” or “Sony MS”,
etc... These names will stick until you change your card
reader for a new one – Hey Presto !
USB Flash Disk support task
found installed by the drivers for some USB Flash Disk devices.
We do not yet know the exact role of this task, so we can only
recommend that you leave it alone.
You have the
Trend Micro Control Center currently open. The
Trend Micro Control Center enables the user to
configure options in Trend Micro security products
(Antivirus, Internet Security) and/or manually run the
updating process, virus scans, threat detection, etc...
Note : at the time of writing, 21-Jul-2008, the Trend
Micro Control Center consumes A LOT of resources
and seems to significantly slow down all the PCs on which we
have tested it, so it is advisable not to have it open
unnecessarily in the background – once you’ve finished using
it, close it !!
User Interface Watchdog. Background
startup task installed with various Trend Micro Internet
Security suites. This task continually watches for the
proper functioning of the Trend Micro System Tray icon. If
it detects that the icon has crashed or been forcefully
terminated (e.g. by a virus or other malware), it restarts
Leave alone. This task is an integral part
of your Trend Micro security software.
In general this background task never uses more than 1Mb of
Interactive Services Detection Service. We
are not able to have a plain language description for this
service, so a summarised technical description follows. This
service is part of Windows Vista security infrastructure. In
Windows Vista , in order to better protect them against security
risks, all system processes and services run in Session 0 and
Session 0 is non‑interactive. The user logs on to Session 1 and
runs his applications in that session. If a Session 0 service
needs to interact with the user (for example : a backup program
wanting to inform the user that it cannot start an automated
backup because the external USB hard drive is disconnected), it
invokes the services of this service, the Interactive
Services Detection Service, which in turn presents to the
user a window telling him that a particular service needs some
interaction. The user gets two choices : Show me the
message, or Remind me in a few minutes. Clicking
“Show me the message” switches the display to the
service which wanted to interact with the user (to display a
warning, information, choices, or an error message for example).
Leave alone. The startup mode of this
service is Manual which means that it will only kick in
when it is needed, and it will automatically terminate when it
is no longer needed.
which appears on the Tasks tab of The
Ultimate Troubleshooter when you open the
Pinnacle Studio video editing program. We do not
currently know the exact role of this task but one thing is
certain and that is that Pinnacle Studio needs to
have this task running in order to work properly.
Essential to the proper operation of
Pinnacle Studio – Leave alone therefore. The program
will close when you close Pinnacle Studio.
program which masquerades as a supposed “USB Monitor”
program. The deception has been so successful that many sources
on the web genuinely believe that this task alerts the user when
a USB device has been plugged in. It does nothing of the sort : in fact, one of its unwanted side-effects on many PCs that we
have found the program on, is that it actually makes the PC
unbearably slow as soon as specific types of USB devices are
plugged in. There are different versions of this program, some
of them clearly communicating with some servers out on the
Internet, and we have found one or two to download other Trojans
and viruses. Crazily, in our experience this program seems to
come on the [usually not required] installation CDs of generic
brands of card readers. Before you get worried about the card
reader you have just bought, this is in no way an indication
that you have bought a bad card reader, but it is an indication
that the manufacturers of the card reader did not do a good
quality assurance check on the software which comes on the
included CD (and which they in most cases will have sourced
rather than written themselves).
1) Right-click on this task on the
Tasks tab of The
and terminate it.
2) Switch to the Startups tab, right-click on
this entry and choose Delete from the hard disk the file
that this Startup points to.
3) Next, staying on the Startups tab,
delete this startup entry.
4) Click the big green APPLY button to make your
receive asynchronous callbacks for WMI client application
running in different processes. WMI,
Windows Management Instrumentation, enables software
developers to write scripts and programs for the management
or querying of devices, user accounts, Windows services,
running programs, networking, and many other internal
technical aspects of Windows – in other words the sort of
work TUT does (for example : TUT, The Ultimate
Troubleshooter, uses WMI to retrieve all the information
that it shows on the System Info tab).
This particular task, UNSECAPP.EXE, is started by Windows
Vista when a program needs to use WMI programming – it
provides programs with a conduit (sink) to receive from
Windows the results of their WMI queries and commands.
Leave alone – if this program is running it
is because Windows Vista started it automatically in order
to support a program that is using WMI.
This program is normally
run from a folder called "Totem Shared\Uninstall0001" somewhere
in your PC. We do not yet know what this task does but we do
know that it gets installed by pornographic (our definition)
screensavers such as VirtualGirl, VirtualGuy, VirtualGay, and
This task dramatically slows down PCs at boot-up, and it also
has a noticeable performance impact on Windows on PCs below
1.3GHz. If you want to get rid of it run SpyBot Search &
Destroy available from our
Service. Background service found on
Acer laptops and PCs and whose role is to notify you of
updates for your Acer laptop or PC.
When it comes to updates for your Acer laptop
/ PC it is our view that this task has no practical reason
of being. Our reasons : in all our years of using laptops
and PCs from various manufacturers, we have seen a clear
pattern : the drivers and software updates for your Acer
laptop / PC have a very short life cycle. Typically,
a particular model will be released with, for example,
version 1.8 of the drivers and two or three months later
there may be one or two further versions, say 2.0, 2.1,
etc..., available on the Acer website, and then that will
be the last drivers version released for that laptop/PC
model. In our experience there will almost always never
be a further release and the reason for this is that, like
all major manufacturers, Acer release new PC and Laptop
models all the time, every 3 months or so. So you may have
an Acer Aspire 5332 released today, and then 3 months later
a better version of the same model, the Acer Aspire 5335, is
released. In 2010, PCs and laptops are still getting better
and better by the week, so the shelf life of a
particular Acer laptop / PC is barely 3 to 6 months and,
unless they need to correct glaring driver bugs, it is not
in the interest of Acer to continue driver development on
the 3-month old Aspire 5332 when its replacement, the Aspire
5335, is already out, with the replacement of the new 5335,
the Aspire 5338, already on the design bench ! Result :
this task, the Acer Updater Service, will for years, every
time you boot your PC, look for updates to your software
which will never be produced, but you might
instead get advertisements through it – this is silly !
Disable on the Services tab of
The Ultimate Troubleshooter
by setting its Startup Mode to Disabled –
you can always check for driver updates through our
(bear in mind at all times that when it comes to drivers :
only update them if you have REAL issues – don’t fix what
ain’t broke !).
In our experience this task normally uses anything from 4Mb
to 15Mb of memory.
elsewhere in these Task List pages.
background task which we have found responsible for popup
advertisements, Internet Explorer crashes, boot-up errors,
Internet connection slow-down, and more, and more. Worse, the
biggest culprit for installing this task is the popular file
sharing program KaZaA. We do not at this stage know who wrote
this piece of terribleware but from our records it seems to have
started appearing on users’ PCs from February 2004 onward.
We have nothing good to say about this task. However, KaZaA
users beware : disabling or deleting this task can prevent the
latest versions of KaZaA from working (there are
advertisements-free alternatives to KaZaA, WinMX is one of
them). To all other users we recommend disabling this task on
the Startups tab of The
Ultimate Troubleshooter, then restarting your PC
and deleting the “C:\Program File\Common Files\UPDMGR”
folder. Finally, delete this entry from the Startups
tab of The Ultimate Troubleshooter.
updater task installed by the LiveWare software that comes with
SoundBlaster Live or Audigy cards. When LiveWare is installed,
and configured, some settings are saved in the Current User
profile in the Windows Registry and UPDREG is installed as a
startup item to ensure that if a new profile is created on the
PC in question, then the settings saved under the “Current
User” profile in the Registry are replicated to the new user
profile just created.
99% of the time, and for many users 100% of the
time, you will not need this task and should disable it on the
Startups tab of The
However, if you plan on creating a new user on your Windows
2000/XP/2003 PC, or a new user/profile on your Windows 98/ME PC,
then, to save yourself configuration hassles, you may want to
re‑enable this task before you create the new profile and keep
it enabled till after the next reboot. If you do
not re-enable it, then, when you use some of the LiveWare
programs while in the newly created profile, the LiveWare
software will, on the first use, take you through configuration
screens, the same screens you went through when you originally
installed the software.
(Creative Labs & DELL)
Called NEWSUPD on non-DELL
See NEWSUPD for full details.
You have the Backdoor.UpRootKit
Power Supply service – Windows NT4/2000/XP/2003. This is a
service which you can run if you have a UPS connected to your PC
to protect it against power problems at the mains – it monitors
your UPS and, if the UPS has to kick in because of power
failure, it can be configured to warn you at specific intervals
that you are working off the UPS, it can later run a
pre-shutdown program, and eventually shut down your PC
altogether after a specific amount of time that you have been
running off the UPS and that mains power has not been restored.
You can configure the UPS service through the UPS tab of the
Power icon in the Control Panel.
If you use a UPS, particularly an APC UPS, it is a good idea to
run this program. Note, however, than you should have at least
Service Pack 4 for Windows 2000 or Service Pack 1a for Windows
XP installed, as the earlier versions of UPS.EXE could sometimes
result in your computer shutting down because UPS.EXE
erroneously thought that it had been on UPS power for too
long ! If you do not use a UPS, then disable this service by
setting the Uninterruptible Power Supply service to
Manual in “Control Panel \ Administrative Tools \ Services”
UPS – UPS
Sentry Service installed on Windows NT4/2000/XP/2003 by the
Bulldog Plus software which comes with Belkin UPSs (also called
the “UPSentry_Smart” service). This service monitors and logs
UPS events (such as when the UPS regulates the power because of
a power dip, brownout, or over-voltage situation) and alerts
(power cut). This service also performs a controlled shutdown
of the PC if you have configured the Bulldog Plus software to
shut the PC down in cases of prolonged power cuts during which
the PC is working off the UPS rather than off the mains.
This service is essential if you want a record
kept of all UPS events and alerts and if you want your PC to
auto shut down in case of prolonged power cuts – Leave alone.
(Cyber Power Systems)
Systems’ UPS Serial Communications Handling task.
This task is started by the Cyber Power Systems UPS monitoring
service and enables your UPS to communicate with the Cyber Power
Systems UPS monitoring service via a serial cable connected to
one of your computer’s serial ports (Note: Cyber Power Systems
UPSs are also resold under different badges, such as MINUTEMAN
from Para Systems, Geek Squad Battery, etc...).
Essential for the proper functioning of your UPS
monitoring software – Leave alone.
(Cyber Power Systems)
Systems’ PowerPanel UPS Monitoring Service. Service
installed on Windows NT4/2000/XP/2003 by the PowerPanel software
which comes with Cyber Power Systems UPSs (Note: Cyber Power
Systems UPSs are also resold under different badges, such as
MINUTEMAN from Para Systems, Geek Squad Battery, etc...). This
service monitors and logs UPS events (such as when the UPS
regulates the power because of a power dip, brownout, or
over-voltage situation) and alerts (power cut). This service
also performs a controlled shutdown of the PC if you have
configured the PowerPanel software to shut the PC down in cases
of prolonged power cuts during which the PC is working off the
UPS rather than off the mains. You can also right-click the
icon in the System Tray to adjust the configuration of
PowerPanel to your specific requirements or to perform a Battery
This service is essential if you want a record
kept of all UPS events and alerts and if you want your PC to
auto shut down in case of prolonged power cuts – Leave alone.
URLMAP is a program which
gets installed with all versions of Microsoft Money 2002.
URLMAP runs in the background and works with Internet Explorer
and the MoneySide applet from Microsoft Money. URLMAP monitors
the web pages you visit and if you come to a page with financial
information which may be relevant to the sort of personal
financial information you keep in Microsoft Money, URLMAP then
brings up the MoneySide toolbar which enables you to access,
from within Internet Explorer, data that you keep in Microsoft
This is a matter of personal preference. If you want to disable
MoneySide, and URLMAP in the process, start MoneySide by
clicking the MoneySide icon in Internet Explorer, then go to the
"Help \ Settings" menu option, then choose Never
under Open MoneySide (you can always start MoneySide
There are dozens of drivers
out there from different manufacturers which install a USB
background task or service – too many for us to list them all.
If you have a USB background task or service running, assume it
will have been installed by the drivers for one of your USB
Stability Regulator task. This task is
installed when you install the VIA USB3 motherboard
drivers. While AMD have always had the full features of
USB3 ports integrated into their drivers, Intel and VIA have
not only the kernel drivers, but this additional task,
spawned by the VIA driver, whose role is to ensure the
stability of communications for devices plugged into a USB3
port – our guess is that at some point in the future even
this feature (regulation of stability) will be included in
the kernel drivers.
To clarify : this background task is not actually needed
for your PC’s motherboard to operate its USB3 ports as USB3
ports (unless USB3 mode has been disabled in the BIOS) –
however, what this task does is provide the function of
regulating the stability of all communications via your PC’s
USB3 ports across all types of devices (USB2 and USB3
devices) and all types of Windows programs.
Down to end-user experience.
In general most users will not experience any problem with
this background task and should leave it running.
For some users, however, they may find that this background
task occasionally runs away gobbling up CPU time, making the
PC slow, unresponsive, or stuttering. If this occurs, the
primary step is to download and install the very latest VIA
USB3 drivers for your PC’s motherboard.
This background task normally uses 6Mb to 7Mb of memory.
USERINIT is the program
which Winlogon runs immediately after a user successfully logs
onto a Windows NT4/2000/XP/2003 PC. USERINIT runs logon
scripts, re-establishes network connections, and then starts
Explorer.exe, the Windows user interface (the START button,
An integral part of the operating system – leave well alone.
Depending on what runs at logon on your PC and on the network
(if you are connected to one), and also depending on the speed
of your PC, USERINIT will normally stay in your Task List for
only 30 seconds to 3 minutes, and will then terminate and
disappear off the Task List. If you experience USERINIT errors
on logon on a Windows 2000 PC/Server, make sure you have
installed at least Service Pack 4 for Windows 2000. If you
experience errors in other circumstances, then check your PC for
U.S. Robotics SureConnect
ADSL Utility. System Tray icon installed by the drivers for
U.S. Robotics ADSL modems. This task provides you the user with
various technical information about your ADSL connection and
also allows you to connect or disconnect your modem from the
ADSL signal (as a different process from connecting to and login
into your ISP’s server).
Although the SureConnect is another Conexant based ADSL modem,
this particular System Tray icon is not as visually useful as
the CNXDSLTB task used by other Conexant based ADSL modems, so
we ourselves tend to always disable it with The
Registration reminder task installed with ULead’s SmartSaver
Pro web graphics software.
Background registration reminder programs are a pain,
period. Worse, some of them sometimes cause Windows
loading problems, so our recommendation for all of them is
always to "Delete with The
and resource sucking background service installed when a
user installs the CD that comes with some USB thumb drives
(Memory sticks / Flash memory / USB memory / Pen Drive).
This service is also installed when you run the installation
CD of the MajicJack Internet calling device. From our
tests, and from our experience, despite using very little
memory this service performs no function other than
seriously impact the performance of the PC. It will often
cause PC slowness, regular problems when burning CDs and
DVDs, stuttering Internet video streaming, or slow network
performance – there is absolutely nothing good about this
Immediately disable this task by setting its
Startup Mode to Disabled on the
Services tab of The Ultimate Troubleshooter – your thumb drive
(Memory stick / Flash memory / USB memory / Pen Drive) will
work fine without it, and so will the MajicJack Internet
If you want to go further you can also uninstall the service
altogether by choosing the “Tools \ Add/Remove Programs”
menu option in TUT and uninstalling the CLCVO Service
(if that does not work you can delete the service in TUT).
2000/XP/2003 Utility Manager application which can be started
via “Start \ Programs \ Accessories \ Accessibility \
Utility Manager” or by Windows-Key+U. The Utility
Manager allows the user to configure through the one window the
following special Accessibility features : Magnifier,
Narrator, and On-Screen Keyboard.
In Windows XP/2003 this task will only show if
you have the Utility Manager open. In Windows 2000, on the
other hand, the Utility Manager is, oddly, a service which shows
as running when the Utility Manager is open, and as stopped
when you have closed Utility Manager.
All of the tasks below, and many more, although not detailed on this page, are explained in full in The Ultimate Troubleshooter.
The Ultimate Troubleshooter (TUT), has the full database in a remarkably easy and pleasing interface which makes the process of fine tuning your PC, or troubleshooting your computer's problems, a snip. Get it here.
UdaterUI.exe, Uddater.exe, UEdit32.exe, UFDLMON.exe, UFDTool.exe,
UFSeAgnt.exe, UFUpdUI.exe, Uiscan.exe,
UiSeAgnt.exe, uiWinMgr.exe, ULCDRSvr.exe, UltraTV.exe, UltraWipe.exe, UMonit2k.exe, UmxAgent.exe, UmxCfg.exe, UmxFwHlp.exe, UmxPol.exe,
UNavTray.exe, Uncanny.exe, Wscript.exe, Uninstall.log.vbs,
UnlockerAssistant.exe, UnregMP2.exe, UNS.exe, Update.pif, UPDATE-28062004.exe,
UpdateCenterService.exe, UpdaterUI.exe, Updates from HP.exe,
UpdateMonitor.exe, Updatesrv.exe, Updatexp.exe,
UpdClient.exe, Updtscheduler.exe, UPHClean.exe,
UploaderService.exe, Ups32.exe, Url_mon32.exe, UrlLstCk.exe, URLMon32.exe,
USBChargerPlus.exe, USBClientService.exe, USBMMKBD.exe,
USBSafelyRemove.exe, USBSRService.exe, UseNeXT.exe, User32.exe,
Usnsvc.exe, Usrinit.exe, USRMLnkA.exe, UsrPrmpt.exe,
USRshuta.exe, USRWLAN.exe, USRWLANG.exe, Utorrent.exe, Uvu-channel.exe, UWDF.exe, Uwyrl.exe
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